Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1
Does not work for me
on November 18, 2018
Posted by: KHK
from Greeley, CO
I measured myself carefully and ordered the large pillow per the online measuring guide. It was way too big. Tempur-Pedic exchanged it or a medium which still feels too large as well as being about as hard as a rock. It did not help my neck pain. It simply does not work for me.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
No support
on November 18, 2018
Posted by: Robin A.
from Effingham SC
Ordered the medium and tried sleep on this pillow several times and it does not support the neck or head. When I lay my head on the pillow it feels like I'm hanging my head back. Not enough pillow in the middle or on the other side to cradle your head. Would do better to sleep without a pillow. I would send back but according to their website no returns.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Pillow smells terrible!
on December 4, 2018
Posted by: Unhappy Sleeper
from California
Pillow is very comfortable, but every night when I lie down, I am met with a horrible smell coming from the pillow, even after a month and a half of airing it out! When will the horrible smell go away???? This is the 3rd tempurpedic pillow I have had, and always loved them before, have much less neck pain when I sleep with them, but this one smells terrible.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Disappointed
on December 13, 2018
Posted by: Riviera
from Ohio
This pillow is so hard. I get that it is supposed to be supportive but it's not comfortable at all.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1
More pain than I started with
on December 16, 2018
Posted by: Jeff
from Columbus, OH
I ordered this pillow because I would wake up with neck pain every morning. After reading the reviews, I was excited to order my pillow and was sure that it would help. I used the size chart and determined that I should order the "large" size. I recieved the pillow quickly and in perfect condition. After giving myself ample time to get used to sleeping with my new pillow, I've come to realize that my neck pain is worse than ever. The large size seems to be too big and puts too much pressure on my neck. Though I do understand the "no return" policy for pillows, I am disappointed that I spent so much money on a pillow that I can't use.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Comfort
on December 19, 2018
Posted by: Happy sleeper
from Salt Lake City, UT
[This review was collected as part of a promotion.] We needed a comfortable pillow in order to get a good nights sleep. So far, it's wirking.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
4
Quality Pillow, But a Bit Thin
on December 18, 2018
Posted by: MichelleD
from Houston, TX
I purchased this in a Medium size and it still seems a bit small. I like the neck support, but I still end up using another pillow on top of it for more support.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2
not what they used to be
on December 19, 2018
Posted by: mayb
from Washington, DC
I ordered a replacement pillow for my 8 year old pillow. Today's pillows are not as good as the older versions. I loved my original pillow, but the new pillow is as hard as a rock. Also, no matter how much I air the pillow out by taking off the casing and putting it next to an open window, I can not get the horrific smell out of it. It certainly cannot be good to inhale the chemical smell that comes from this pillow all night long. The smell can be nauseating!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com