Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.1
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
78
4 Stars
17
3 Stars
25
2 Stars
20
1 Star
63
50%of customers recommend this product.
(
102 out of
203)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
4
Helped my neck pain
on January 31, 2026
Posted by: Neck pain almost gone
from Williamston, NC
The pillow really helped my neck problem and pain but I’m still trying to get use to it. It’s so firm it’s like sleeping in a rock. The neck roll really does help just wish pillow was a little bigger and softer.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Awful
on January 31, 2026
Posted by: Disappointed
from Olympia
The new material feels like cheap foam. I absolutely hate it. When the weight of your head is in one place for awhile, it sinks in and compresses down thin and hard under your head, then, if you turn on your side it stays hard and compressed under your ear. It takes a long time to u compress. It does not feel anything like my super old tempurpedic pillow. They have cheapened over the years, it seems only the very tithing top layer is the good stuff, under that is crappy cheap foam. Tempurpedic is not customer friendly, they refused to offer exchange nor a refund. Nor any support whatsoever. I am done with this
1 out of 5 stars.
Quality change
Quality change
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Soft but no support
on February 1, 2026
Posted by: Pillow Searcher
from Buffalo NY
The pillow is soft, but very small. Feels like a kids pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Hard as a rock
on February 1, 2026
Posted by: Hard Headed
from Cincinnati
I have the mattress and was expecting quality. I was not expecting a firm mattress for my head!
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Comfortable pillows
on February 1, 2026
Posted by: Pancho
from Houston, TX
This pillow is very comfortable. My only complaint was it was shorter than the last pillow I bought. The last Temperpedic pillow lasted more than 7 years and my last pillow still worked to my satisfaction.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Way too small
on February 2, 2026
Posted by: DD
from Los Altos
I'm really disappointed in this pillow and now I have two and can't do anything with them. They are far too flat for use. I had bought one small size 20 years ago and it was not like that. I had to reorder the medium size.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Extremely happy!
on February 3, 2026
Posted by: vera
from dubuque, ia
I purchased this pillow a few weeks ago and have been pleasantly surprised. It provides good neck and head support without feeling too firm, and it doesn’t go flat overnight. It took a couple of nights to get used to, but once I did, my sleep improved noticeably. I would recommend it to anyone looking for a comfortable, supportive pillow with neck issues.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Waste money
on February 6, 2026
Posted by: J
from California
The pillow is extremely firm, and can’t be returned! Be very careful to purchase this brand!
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC