Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1 out of 5
1
Not happy
on September 29, 2023
Posted by: Sad person
from Warren ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] No one explained to me that a pillow wasn't returnable. It's not the right kind of pillow for my neck too small not very happy at all.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
May be great for some, not for everyone!
on September 29, 2023
Posted by: Ron52
from Ct.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a Tempur-Neck Pillow I purchased in 2013, worked great for years. Recently purchased this new pillow to replace the old one. I used it for a couple of weeks, found it to be very hard and it hurt my neck. Not happy with this purchase!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
No Return Policy
on September 28, 2023
Posted by: Unhappy Sleeper
from Winston Salem
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used the measure on the website to determine the size pillow I needed, but it was waaay too small. The no return policy took me by surprise. It would have been better to buy the Tempur-Pedic pillow at a big box store, where I could actually see the size and make a determination about the appropriate size.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Reliable neck support
on September 28, 2023
Posted by: Kathy
from Louisiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used this pillow for several years and periodically replace. It helps support my neck in ways other pillows do not. I take it with me when I travel and it is able to be packed because it is memory foam and "smushes."
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
5 out of 5
5
Neck pillow
on September 28, 2023
Posted by: TLC
from Huntsville, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] This pillow is very soft to touch, yet also firm and supportive. I have sleep apnea and neck/back pain. This pillow helps me to sleep more comfortably and restfully.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Too hard not the same as regular temperpedic pillow
on September 28, 2023
Posted by: No nickname
from Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] I thought this very expensive neck curve pillow would be the same softness as my husband's tempurepedic but it is so firm it hurts my earlobes if I tried to sleep on my side
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
4 out of 5
4
Smaller and Firmer Pillow
on September 28, 2023
Posted by: Sharon D.
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The neck pillow is smaller and firmer than I expected. I'm not sleeping on it yet, but it has been helpful for neck support while reading on my side in bed. And it's been a great neck support pillow for exercise sessions when I'm on my back on my yoga mat. So I'm not totally disappointed in buying it, and may eventually use it for sleeping once I adjust to it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Very uncomfortable, smaller than I expected.
on September 28, 2023
Posted by: No
from Austin TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product was very uncomfortable and I never got a full night's sleep on it, even though I prefer firm pillows and am a side sleeper. Odd shape just didn't work out for me. 0% chance of return also and completely unhelpful customer service, be warned. Waste of $100+
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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