Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
1
DO NOT BUY. These pillows are hard.
on October 4, 2023
Posted by: JK
from St Simons Island Ga
I have used these pillows for years and loved them. I ordered new ones and they are hard as a rock. Your head makes no indentation in the memory foam. They are not returnable. Obviously the company has changed the memory foam they are using. The rep said they've had a lot of complaints about these pillows. The company provides no returns or exchanges. They refuse to stand by their product. Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Neha
from Portland Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am been using Tempur-Pedic for 10 years,I have neck injuries so need extra support and Tempur-Pedic help a lot .I can't sleep without it a night.If I try to sleep without it my neck pain from injury comes back right away .I buy Tempur-Pedic neck pillow every year for last 10 year ,I always wait for buy one get one free pillow.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
2
Guidelines on Website lead me to the wrong size
on October 3, 2023
Posted by: meh.
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I measured the length of my neck as was suggested, and got exactly 4inc. I went with the Medium size pillow, because the description said up to 4" (small), and 4"-6" medium. The pillow is definitely too big for me. It's not super comfortable, and I wish I could reap the benefits of what it would be should it fit right, but the customer service rep told me that they couldn't send me a small to replace the medium, despite their website guiding me in the wrong direction. You can't return your pillow once you get it so be weary of sizing.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Old lady
from Raleigh, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I no longer suffer with neck pain, but I do wish my pillow was a little bigger- longer. I feel like I'm going to roll off my pillow some nights
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Mountain Girl
from Truckee, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not Tempur-Pedic's fault the pillow increases my discomfort. The quality seems good. I went to a store before ordering, but they didn't carry this particular pillow for me to try out. So I took a flyer. But now I have an expensive pillow I can't use. Hopefully I can use it down the road.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Mc
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] Too hard, too small I wanted to try another size and density but they said NO! No returns or exchanges. I'll never buy this again
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy sleeper
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] The pillow is much too soft and thin for me. This is the second set of pillows from this company that does not live up to it's reputation. The Mattress is fantastic but the pillows are not at all worth the money!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Happy sleeper
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast and quick service. Very happy with purchase. Perfect pillow for side sleepers. Feel very rested after a nights sleep.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com