Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: Worst pillow ever
from Seattle
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've tried this pillow out now for 3 weeks and nothing has changed - it's horrible. Didn't break in at all and hurt me and my husband's neck. Since you can't return it, now we are stuck with 2 insanely expensive pillows that we can't use. Many sleepless nights with this pillow. DO NOT BUY!!!
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Carla
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my fourth Tempur Pillow. The quality is excellent. I have tried other brands with similar design and they are not as good. I have neck problems and this pillow helps me so much. I use the travel size as well and never travel without it.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not comfortable at all in fact my back started to hurt so I will not be using these anymore and unsatisfied that we are not able to exchange pillows even ones that have not been opened you should change this policy
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Grace
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I ordered a wrong size of pillows and I want to return them and change to a medium size but unfortunately, pillows are not allowed for return. Too bad that I can not enjoy the pillows that I bought.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Happy Tempur-Pedic Sleeper
from Kinston, North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the third neck pillow I have bought in the last 20 years and I am very satisfied with the product. I found the service to purchase this pillow on the website very easy and arrival very quick. I also own 3 Tempur-pedic mattresses and recommend them to everybody!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
DO NOT BUY. These pillows are hard.
on October 4, 2023
Posted by: JK
from St Simons Island Ga
I have used these pillows for years and loved them. I ordered new ones and they are hard as a rock. Your head makes no indentation in the memory foam. They are not returnable. Obviously the company has changed the memory foam they are using. The rep said they've had a lot of complaints about these pillows. The company provides no returns or exchanges. They refuse to stand by their product. Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Sleepy
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not soft like my other Tempurpedic pillow that I was hoping to replace after many years. I had high hopes & tried it for a couple of weeks but my sleep suffered & left me with a sore neck & upper back.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Hoemoz
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] As always amazing quality and amazing sleep. I have been a customer for 14 years and can't sleep on anything unless it is tempurpedic .
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com