Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: Unhappy Sleeper
from Eugene, OR
Verified Purchase:Yes
[This review was collected as part of a promotion.] The foam does not act like memory, as it was when originally produced, thus does not offer the desired support. Can't return and unable to use the pillow. Total disappointment.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Ash
from Denver
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have two family members that swear by this product, but it is a bit too tall for me, even though I measured. The pillow is very firm, which is helpful, as I don't wake up with neck pain, but it's not very comfortable to sleep on. I've used it for a month and it hasn't really softened. I wish you could exchange pillows as even though I'm the correct size in shoulder width my neck is too short for the medium.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Poopoo
from Placerville California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got the bed to help out with my back problems and I think it really helped. Now I have a neck problem and so far it's really helping!
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Stiff neck
from Huntington Beach, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently replaced my old Tempur neck pillow with this one after many years of satisfaction. This new one is either thicker or firmer than the old one and I just can't get used to it. Disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Like the pillow
from Earth
Verified Purchase:Yes
[This review was collected as part of a promotion.] Many years ago I purchased and used this pillow. At the time I was shocked on how small the pillow was compared to a (standard pillow ) but I still gave it a chance and found it to work well. Since then I used other pillows from different brands and they all caused neck and ear pain. Because the ear and neck pain became to much to handle I broke down and purchased another Tempur-neck pillow. It really works great to reduce/eliminate ear and neck pain. I like the pillow, for me it works great. I do however have one complaint: During the ordering process I found it difficult to determine what size (s,m,l) pillow to purchase. I made the recommended measurements and found that a LARGE size is what Tempur recommend BUT I decided to order the MEDIUM size instead. I sleep on both my sides and my back and felt that the medium would better suit my needs. I was correct, the medium is what worked for me (By the way im 5'10" and 200lbs (As a refer)).
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1
Terrible pillow, terrible NO RETURN policy
on October 9, 2023
Posted by: Not a Fan
from Portland, OR
A rolled up towel would give superior support than this nothing of a pillow. And the no-return policy for pillows is really outrageous
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: 396
from Discovery Bay
Verified Purchase:Yes
[This review was collected as part of a promotion.] These pillows are amazing! I bought one probably 10 years ago but every morning I'd wake up and my girl would have it! Now I've got another! Thanks TP
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Posted by: Unhappy Sleeper
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was looking forward to this pillow to help with cervical alignment. It was uncomfortable and ultimately I'll never use it. Overpriced in my opinion. And poor customer service: no returns available for a $100+ pillow. Save your money and shop elsewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com