Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7
(5,085 Reviews)
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product.
(
3,229 out of
4,895)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Posted by: Paula Bus
from san diego Ca
Verified Purchase:Yes
I've had one for 7yrs, never smelled purchased from a back store. This I cannot get smell out post airing for many days outside during day 10-4PM. I cannot stand the smell. Used it 3 times now and have given up. I sleep with a folded towel. Would not recommend it any more. I use to love my old one. Not this. Even made pillow cases for my old one.
Pros: Comfortable, Holds Shape
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: CB
from Vancouver, WA
Verified Purchase:Yes
The concept of the pillow is good, however, this pillow doesn't seem to fit me very well. The ridge in the pillow seems too large for my neck, and is too firm. I don't use it anymore because it was starting to bother me.
Pros: Durable
Cons: Too Hard
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Hockey mom
from Phila., pa
Verified Purchase:Yes
I have a neck injury and have always used a contoured neck pillow. When I couldn't get the same one I had, I thought a tempurpedic would be the best option. It was horrible. It hurt my neck horribly, and is unusable. It didn't hold it's shape to support by neck.
Cons: Too Hard
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Jason the Deeply Disappointed
from Crofton, MD
Verified Purchase:Yes
Terrible, sharp smell and too hard. Left in dryer on no-neat tumble for 2 days and in direct sun for 2 more days with no improvement. After 1 week, finally tried it and the overwhelming stench and over-firmness gave me a headache and neck pain. I have several such pillows purchased a few years ago, and they were excellent. What happened? Even 1-star too generous, but that is the low-end of the scale.
Cons: Acrid Stench, Too Hard
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: A healthy grandma
from western massachusetts
Verified Purchase:Yes
I bought a Tempurpedic ergonomic neck pillow years ago at Brookstone. It was fantastic, so supportive and comfortable, and I took it everywhere with me. So, when I needed to replace it, after about eight years, I simply bought another one, thinking it would be the same. It wasn't. The present incarnation of this neck pillow doesn't resemble the old one in the least. It is much harder, smaller, and uncomfortable. In fact, it gave me such a sore neck that I stopped using it after a few weeks. Why Tempurpedic ever changed the design and materials of what once was a terrific pillow is beyond me. But I can't recommend it.
Pros: Holds Shape
Cons: Too Hard
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Jenn
from New Jersey
Verified Purchase:Yes
i have a bad neck so I have been searching for a pillow to help support it. After buying another version of the tepurpedic and having to throw it out every few months and purchasing a new one, I decided to try this version. It only worked for the first two weeks. My neck was so bad that the my arms were starting to get tingles. I am not happy with it and will be returning it.
Cons: Develops Cavity, worked well on my neck for about two weeks
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Hill Country
from Texas
Verified Purchase:Yes
I wanted to love this pillow, but the chemical smell was overpowering. I aired it out for a week -- outdoors -- and put a protective cover as well as a pillowcase on it, but I still couldn't keep my head on it for five minutes because of the smell. I'm not particularly sensitive to chemical odors, but this didn't work for me. And of course I couldn't return a pillow. Expensive lesson.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Posted by: Jim
from Eagle, ID
Verified Purchase:Yes
This pillow is hard as a brick, and after 30 seconds, my neck couldn't handle the pressure, no matter if I used the high end of the curve or the low end.
Cons: Overpriced, Ridiculous No-Return Policy, Too Hard
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com