Customer reviews from tempurpedic.com
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Average customer rating
3.7 out of 5
3.7
(5,085 Reviews)
Open Ratings Snapshot
Rating breakdown 5,085 reviews
5 Stars
2,597
4 Stars
609
3 Stars
446
2 Stars
414
1 Star
1,019
66%of customers recommend this product. 
(
3,229 out of 4,895
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Small Profile - White
Customer Rating
2 out of 5
2
This pillow stinks!
on October 11, 2017
Posted by: Teton Tiff
from Driggs, Idaho
[This review was collected as part of a promotion.] I have had my previous temprapdic pillow for 15 years and have loved it. Deeply disappointed that my new 2 neck pillows arrived with a smell too strong to sleep with. :/
Pros: Comfortable, Durable, Good Support, Holds Shape, Soft Feel
Cons: Stinky
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
I would not buy this product again.
on October 11, 2017
Posted by: Mike McRill
from Houston, TX
Verified Purchase:No
[This review was collected as part of a promotion.] Used the pillow for a month but could never really get comfortable with it. I'm used to a larger pillow so the small size . I think the material is fine. The shape was the biggest problem.
Pros: Durable, Holds Shape
Cons: Too Hard
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Disappointed
on October 11, 2017
Posted by: Karen
from Tucson, AZ
Verified Purchase:No
[This review was collected as part of a promotion.] Was excited to try this for my sore neck but it was made worse by this pillow. I also bought it under the assumption that there was a 90 day money trial but it turns out that's not applicable to pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Too hard. Would not buy pillow again
on October 11, 2017
Posted by: JustLookingForComfyPillow
from Los Angeles
Verified Purchase:No
[This review was collected as part of a promotion.] Too hard. Developed neck pain that radiated to shoulders/lower back. Not good for those w possible pinched nerve in neck/upper back-caused migraines until I stopped using the pillow.
Cons: Too Hard
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
I am not happy
on October 9, 2017
Posted by: j
from Redding, CA
[This review was collected as part of a promotion.] I am not happy because I ordered a large. it was way too big so I called customer service. after some complaint the rep said he would give me one time exchange and sent me the small. now it is too small and does not support my neck at all. I would medium is best for medium built woman.
I would recommend this to a friend!
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
Not for me
on October 7, 2017
Posted by: Sorry Charlie
from Texas
[This review was collected as part of a promotion.] I purchased the pillow for the ergonomic benefit. After the first night of use, I had neck & shoulder pain that wasn't there before. So I went to youtube to see if I was using it wrong, yes I was so I coreected how I was using it. I did not encounter pain, but I did not enjoy the pillow, so I removed them from my bed, packed them back up in the container they came in, stuck with expensive pillows I don't want:(
Cons: it was very uncomfortable for me
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
1 out of 5
1
I would never buy this product again
on October 6, 2017
Posted by: BA
from Norwich, ct
Verified Purchase:No
[This review was collected as part of a promotion.] Purchased a Presidential Mattress, lasted 3 years and that was it. And we are currently in the market for a new mattress. If someone from Tempur-pedic was interested in keeping a customer, have them reach out to me.
Cons: Develops Cavity, Lumpy
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
Customer Rating
2 out of 5
2
Would not buy again
on October 6, 2017
Posted by: Jan
from Nj
Verified Purchase:No
[This review was collected as part of a promotion.] Too hard better mattress was the Allura which you discontinued. So now u just have too hard and too soft. Shame on you!!
Pros: Durable, Good Support
Cons: Too Hard
No, I would not recommend this to a friend.
Written by a customer while visiting tempurpedic.com
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