Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Average customer rating
3.1
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
106
4 Stars
28
3 Stars
34
2 Stars
33
1 Star
85
50%of customers recommend this product.
(
144 out of
286)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Customer Rating
1
Too hard
on June 29, 2026
Posted by: Unhappy sleeper
from Arizona
Found product too hard. Neck actually sorer when I got up in morning. Now I have two pillows I can’t use. One is still in the box
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Felt uncomfortable to lay on
on June 29, 2026
Posted by: Lisa
from Philadelphia. Pa
This pillow felt like sleeping on the arm of a sofa. I woke up with pain in my neck consistently. I tried a smaller size, but same result.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Perfect Pillow for Neck Issues
on June 29, 2026
Posted by: OG Pillow
from Orlando,Florida
I have an artificial disk at C5/C6. I used this original Tempur-Pedic design pillow after neck surgery. As time went on I migrated to a different version tempurpedic pillow and began having terrible knots and pain in my traps. I went back to the OG pillow and have not regretted it. If you can train yourself to sleep on your back most of the night, the payoff is immense! Since switching back to this pillow I’ve woken up with neck pain once (because I used my old pillow instead). Get this pillow if you are tired of waking up with a stiff neck. Just remember it will take time for your body to adjust to the difference in pillow
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Not comfortable
on June 28, 2026
Posted by: Timbo
from Niceville FL
I don’t like it it is too hard and uncomfortable I like to send it back and get a refund unless you got something more comfortable . Please respond.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Misleading description
on June 28, 2026
Posted by: Unhappy
from Durham NC
The way that the website on a cellphone, explains the neck to shoulder measurements is confusing. And it is nonrefundable even unopened
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Neck pillow
on June 28, 2026
Posted by: Slim
from Denver
I had severe neck pain from bone spurs, it is much better now after using the pillow
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Takes time to get used to but helpful for neck issues
on June 23, 2026
Posted by: Sleepy in CA
from Los Angeles, CA
This is a very firm pillow at first and it was uncomfortable the first night. After that it became more comfortable. I have severe cervical stenosis and find this pillow to be very helpful to sleep with. I may even take it when I travel.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Headaches causes by pullow
on June 22, 2026
Posted by: Aly
from Lake grove
I started getting headaches every morning after I started using this pillow. I didn’t realize it was from the pillow, but I have speaking to ChatGPT. It had asked if I had gotten a new pillow and told me to stop for a few days. I stopped using the pillow the headaches went away. I started using it again just to see if the headaches would come back and they did. The size of the pillow with the incline was putting my neck in a position that caused headaches would not recommend.
It was expensive too, and now I can never use it
It was expensive too, and now I can never use it
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC