Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Average customer rating
3.1 out of 5
3.1
(358 Reviews)
Open Ratings Snapshot
Rating breakdown 358 reviews
5 Stars
138
4 Stars
33
3 Stars
37
2 Stars
40
1 Star
110
51%of customers recommend this product. 
(
184 out of 358
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Customer Rating
1 out of 5
1
Way too hard
on November 3, 2026
Posted by: Unhappy sleeper
from Colorado
This pillow is nothing like my past tempur pedic pillow. Waited 3 weeks for it to break in and it’s super hard without barely any tempur pedic feel. It’s going in the trash
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Very cheap materials
on November 2, 2026
Posted by: Disappointed
from California
Nothing like the pillows they made before never ever again
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Shoulder pain gone!
on November 2, 2026
Posted by: Shoulder pain eased
from West Chicago IL
I had very sore shoulders - even physical therapy did not help I saw the ad for contour pillows, and after several weeks of using them, the pain has decreased by over 50%. I can put sweaters and jackets on without help. These pillows are awesome, and highly recommend purchasing such an amazing well made product.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Quality and comfort for me
on November 1, 2026
Posted by: Good Night!
from Laguna Niguel, CA
Over the years, I have purchased my Tempurpedic neck pillows repeatedly. As a petite person, I appreciate that my neck is comfortably aligned. I also love the silky feeling of the pillow covers.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2 out of 5
2
Didn't help
on October 31, 2026
Posted by: Grammie
from San Jose, CA
This pillow did not help with my neck support, unfortunately. I thought it was the same pillow I purchased with our bed, but not so. This one is very firm, gave me headaches. Can't say if I'd recommend it since it didn't work for me...
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Resolution of neck pain with use!
on October 27, 2026
Posted by: Happy customer
from New York, New York
I never knew how much neck pain I lived with prior to using this pillow. It takes a little getting used to but overall, drastically changed my quality of life for the better!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
It’s the BEST ever pillow!
on October 26, 2026
Posted by: Mee Mee
from Holmdel, NJ
From the first night on this pillow, I enjoyed my sleep and totally relaxed. My neck felt amazing for the first time in years!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Not sized per the older Tempur-pedic neck pillows
on October 23, 2026
Posted by: 925RMH84
from San Francisco Bay Area
I just received my replacement medium size neck pillow. The width of the pillow is 20 inches. The width of my neck pillow that I am replacing is 24 inches. My bed is a queen size. My pillows originally were for queen size. This new pillow leaves a 4 inch gap in the width of my pillowcase against the previous Tempur-pedic pillow I owned. There is nothing in the sizes that states it is not a queen size. When I ordered the new pillow, there was nothing to let me know that it would not be the same with as my old pillow. I am very unhappy with the 4 inch gap in my pillowcase!
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
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