I have several slipped discs in my neck. Sleeping was minimal due to pain. I could never get comfortable. I have tried several other "neck" pillows that just didn't work. The first night on this pillow, I slept through the night! First time in months. Using this pillow every night has made my night restful and my daytime pain decrease day-by-day. If you have neck pain and trouble staying asleep at night due to pain, I would highly recommend this pillow! Life saver!
I borrowed a neck pillow for about a month before purchasing the same model. The borrowed one was wonderful, but the purchased pillow was harder and thicker. After having neck issues for about 3 weeks I tried to return it, but was not able to. For people with real neck issues, the cost of this product is not worth the risk of it not working.