Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Average customer rating
3.1
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
106
4 Stars
28
3 Stars
34
2 Stars
33
1 Star
85
50%of customers recommend this product.
(
144 out of
286)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Customer Rating
1
Definitely not comfortable
on December 13, 2025
Posted by: Sloopy
from Gary Indiana
Definitely not for us. Tried it for an hour and ended up with back and neck pain.
Gave them away.
Gave them away.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Alright…
on December 13, 2025
Posted by: Eh sleeper
from Utah
The neck pillow was not what I expected. The picture in the website makes the pillow look so much more cushioned than it actually is. The contour of the pillow is too specific to support anything else other than your neck. I feel like I HAVE to sleep on my back the whole night to actually use the pillow properly. If I sleep in any other position like my side, the pillow hurts my ears and I toss and turn to find a good position.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
The standards have changed
on December 8, 2025
Posted by: Chuck
from Washington DC
I have had a Tempur-Neck pillow for a number of years. However, this most recent purchase, is so much harder than the earlier pillows I'm not able to use it at all. It leaves me with pain in my neck. It just has so little "give" and is not comfortable.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Very small pillow
on December 8, 2025
Posted by: Very small
from Boston MA
Be aware when you order this in the larger size it’s the depth of the pillow that’s larger not the width, I ordered the large size thinking it would fit in my king-size pillowcases, but it is a small standard size pillow that I paid extra to get the larger size.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Too stiff and crated mid back issua
on December 7, 2025
Posted by: Sore back
from Orange CA
Extremely supportive—and too stiff for me. Supported the neck but created midback issues. Stopped using it and they resolved immediately. Disappointed. And very expensive for a test. Unless you’re sure I’d suggest trying out in store due to NO returns and no exceptions.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Uncomfortable
on December 4, 2025
Posted by: Kelly
from MN
This pillow is so uncomfortable it’s like laying your head on a 2x4, no joke. Very unsatisfied with this product
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
"Firm" means rock hard!
on December 4, 2025
Posted by: Nightmare
from texas
Too hard to ever get comfortable. I quit using and since I can't return it, total waste of my money!
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Pillow is extremely hard!
on December 3, 2025
Posted by: No Sleep
from CA
The pillow is extremely hard. It never softened up. Expensive and useless pillows because there are no returns or exchanges.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC