Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Average customer rating
3.1
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
106
4 Stars
28
3 Stars
34
2 Stars
33
1 Star
85
50%of customers recommend this product.
(
144 out of
286)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Customer Rating
4
Love tempurpedic
on January 2, 2026
Posted by: Vicki
from Geneseo
I’ve had Tempurpedic pillows before and can’t sleep well without them. This time I ordered online and the pillow is a little too small. It’s difficult when you can’t actually see the product.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Durable Quality Pillows
on January 1, 2026
Posted by: Comfy Pillow Dad
from Dallas, TX
I’ve used these pillows for over 27 years, and I’m only on my second pillow. My daughter liked mine so much, I got her one for Christmas and expect it will be used for years to come.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Too firm
on January 1, 2026
Posted by: Sara
from Illinois
I wish I had understood from the description how firm this pillow actually is. I can't use it or return it.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
New ones not as “hard” as ones in the best!
on January 1, 2026
Posted by: Broken sleeper
from SC
No breaking in needed with these, unfortunately! I’ve been using these pillows for over 20 years. These are by far the softest “new” ones ever. Do not have the support I was looking for. . Thrilled to finally have a sale on them and now I’m not happy😡
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Toss and turn? Pass on this pillow. Legit pain in the neck.
on January 1, 2026
Posted by: Sad consumer
from NY
I spent a ton of money on pillows and a topper and was so hopeful and excited when they arrived. That excitement lasted about 45 minutes into sleeping, when I realized that trying to roll over left me off the pillow entirely. It’s small — like, shockingly small.
Trying to flip or rotate due to the curve of the pillow.
Honestly, it’s hard for me to believe that people actually like these pillows. I’d suggest passing on all of them, because I also bought the Tempur-Neck and Cloud Adjustable pillows, and they were just as disappointing.
Trying to flip or rotate due to the curve of the pillow.
Honestly, it’s hard for me to believe that people actually like these pillows. I’d suggest passing on all of them, because I also bought the Tempur-Neck and Cloud Adjustable pillows, and they were just as disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Not the same
on December 31, 2025
Posted by: Unhappy customer
from Boerne, TX
This pillow is not the same quality as the previous one I bought a few years ago. Very disappointed at you cutting corners on the product.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Rock solid
on December 31, 2025
Posted by: Rock Solid
from NJ
My wife ordered the neck pillows online for her mom. Way too hard even for me who can fall asleep anywhere. Worst part is you can’t return them even if they are sealed in its original packaging.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Comfortable Pillow
on December 30, 2025
Posted by: Comfy neck sleeper
from Cleveland, Ohio
Cradles my head and is very comfortable for a good nights rest
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC