Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Average customer rating
3.1
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
106
4 Stars
28
3 Stars
34
2 Stars
33
1 Star
85
50%of customers recommend this product.
(
144 out of
286)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - High Profile - White
Customer Rating
5
Sleepinn better
on February 24, 2026
Posted by: Hutch
from Phoenixville PA
I wake in the morning after a good night's sleep and my neck isn't sore!!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Not the Same Pillow Anymore – Disappointed
on February 24, 2026
Posted by: Long-Time User
from Fl
I’m replacing a TEMPUR-neck pillow that lasted me 10 years, and I expected the same feel from the new pillow of the exact same style. Unfortunately, it’s nothing like the original. The shape has changed — the neck support section increased from 3” to 3-1/2”, which isn’t the main issue. The bigger problem is the other side. It used to be flat, but now it curves upward. As a stomach sleeper, this makes it uncomfortable and harder to use. Even worse, the pillow is no longer soft — it’s extremely hard compared to my old one. I replaced my worn-out pillow hoping for the same comfort, but this feels like a completely different product. Very disappointing. Not worth the replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Massive disappointment from a large brand named company.
on February 24, 2026
Posted by: Still searching
from Idaho
Not even close to what I expected from a company of this size and reputation.
Main disappointment was the size of the pillows.
Main disappointment was the size of the pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Smaller then you think
on February 24, 2026
Posted by: Better choice next time
from San Diego Ca
Pillow is a lot smaller than you think. It is comfortable but I wish I got a bigger one.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Overall great product
on February 24, 2026
Posted by: Mike
from Barstow california
I ordered two small neck pillows. My wife loves her pillow. I like mine but im definitely ordering a medium for my self next time.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Comfortable
on February 24, 2026
Posted by: Geetargirl
from Toledo, OH
It’s thick and well made. I anticipate this pillow lasting for a long time. It helps my neck pain.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Tempur Neck Pillow
on February 24, 2026
Posted by: Neck Pillow
from Vacaville CA
I have had many neck pillows like this, from this company and I have loved everyone. But this one is too hard to even try to get over it to get to sleep.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
High quality pillow
on February 24, 2026
Posted by: Ppdm
from Tecas
I cannot rate it higher than 3 because it’s not quite as tall as I needed.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC