I have been using a Tempur-Neck pillow for many years, and it has performed wonderfully. But, it has finally worn to the point of replacement, so I bought two on the BOGO free offer. Received my pillows and loving the new one! And I have a spare!
Shape is good but absolutely rock hard. Unuseable.
on September 6, 2026
Posted by: Emma
from Utah
This was described as "firm", so I anticipated firm... But this pillow is rock hard. It basically has no give when you put your head on it, and goes as far as to make your ear hurt if you're laying on your side. Maybe okay if you are exclusively a back sleeper, but otherwise do not recommend.
The pillow is incredibly hard and uncomfortable. I gave it a fair chance and used it for a couple of weeks, hoping it would eventually adjust to my head and become more comfortable, but unfortunately, that never happened. In fact, I feel that my neck pain actually worsened while using it.
Unfortunately, due to the company’s non-refundable policy, I’m unable to return it and feel that I wasted my money. I’m very disappointed with this purchase.