Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.1 out of 5
3.1
(334 Reviews)
Open Ratings Snapshot
Rating breakdown 334 reviews
5 Stars
128
4 Stars
31
3 Stars
36
2 Stars
36
1 Star
103
51%of customers recommend this product. 
(
171 out of 334
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
5 out of 5
5
Better sleep!
on September 11, 2026
Posted by: Sound Sleeper
from Hope Valley, RI
I found that I slept through the night without waking. I attribute that to being comfortable!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Nothing's better than the original
on September 11, 2026
Posted by: Bella della
from California
So comfortable and soft while supporting my head. The original is always the best.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Best neck pillow period
on September 10, 2026
Posted by: D.J. Yawn
from Jesup, GA
It has helped my occipital neuralgia symptoms and it gives my neck proper alignment while I sleep. Love it!!!!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Exactly What I Need
on September 7, 2026
Posted by: Deep-sleep Dave
from Sioux Falls, SD
I have been using a Tempur-Neck pillow for many years, and it has performed wonderfully. But, it has finally worn to the point of replacement, so I bought two on the BOGO free offer. Received my pillows and loving the new one! And I have a spare!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Shape is good but absolutely rock hard. Unuseable.
on September 6, 2026
Posted by: Emma
from Utah
This was described as "firm", so I anticipated firm... But this pillow is rock hard. It basically has no give when you put your head on it, and goes as far as to make your ear hurt if you're laying on your side. Maybe okay if you are exclusively a back sleeper, but otherwise do not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
excellent product -best out there
on September 2, 2026
Posted by: pt
from ohio
being a health care provider for many years I have has at least 50 patients purchase these pillows with great success for cervical issues
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Best pillow
on September 1, 2026
Posted by: Rosie
from 08054
Had my last pillow forever and want to continue using this brand because it's the best and most comfortable pillow available and got a great price.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Unfortunately, Not for Me
on August 31, 2026
Posted by: Colorado Buyer
from Aspen, Colorado
The pillow is incredibly hard and uncomfortable. I gave it a fair chance and used it for a couple of weeks, hoping it would eventually adjust to my head and become more comfortable, but unfortunately, that never happened. In fact, I feel that my neck pain actually worsened while using it.
Unfortunately, due to the company’s non-refundable policy, I’m unable to return it and feel that I wasted my money. I’m very disappointed with this purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
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