Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.1
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
106
4 Stars
28
3 Stars
34
2 Stars
33
1 Star
85
50%of customers recommend this product.
(
144 out of
286)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
2
Pillow too short and would not take return
on August 10, 2026
Posted by: gene
from miami fl.
Never opened second box. Pillow shorter than my other tempur neck pillow
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Won't be keeping.
on August 9, 2026
Posted by: unHappy Sleeper
from NW Oregon
I've slept on contour pillows for years. Decided to treat myself to some new ones.
The foam isn't nearly as responsive to body heat & weight as the old ones have ever been. Not comfortable!
The foam isn't nearly as responsive to body heat & weight as the old ones have ever been. Not comfortable!
And worse, the cover fabric is slick. The pillows slide around inside the pillow case.
Won't be keeping. Will use old ones while I search for different product.
Won't be keeping. Will use old ones while I search for different product.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
The best neck pillow
on August 8, 2026
Posted by: No more feather pillows
from New York
My brother recommended this pillow to me, and at first I was skeptical of the weird shape, but wow! After two weeks of sleeping on this pillow, I wake up with no neck pain/stiffness. I bought two of the medium pillows and they were a bit pricey but perfect and definitely worth the investment.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Not comparable with the original
on August 7, 2026
Posted by: CatNap
from NYC
I had at 4 tempurpedic pillows from 20 years ago and they were perfect and super comfortable. Finally decided to upgrade to new ones and these are super hard and nowhere as comfortable as the original ones. Disappointed that there are no returns or exchanges to try something else.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Finally the neck support we needed
on August 7, 2026
Posted by: Pacman
from Atlanta, GA
My wife and I had been flipping from one pillow to another for years without finding the neck support we needed for restful sleep without tossing and turning.. An older brother, who had slept on the same Tempu-Neck pillow for nine straight years, raved about the great neck support it had given him. We immediately went on line looking and were welcomed by your patriotic 2-for-1 offer over the 4th of July weekend. What better way to celebrate American independence than by getting the great night of sleep that had so long eluded us! We can't thank you enough!!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Not comfortable
on August 4, 2026
Posted by: Side sleeper
from Nashiville
I’m surprised these pillows aren’t comfortable. I was expecting the same comfort of the bed we have. The pillows are way too firm. Support is one thing but no give at all. Made my neck hurt and I have another similar style pillow so I don’t think it was my posture needed to adjust. I purchased BOGO and see what they were on sale. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Why so small?
on August 3, 2026
Posted by: Happy Sleeper
from Los Angeles
It’s a comfort I didn’t know I was missing. I wish it was made in standard or king size. That’s the only reason I didn’t give it a 5 star rating.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Worst pillow
on July 27, 2026
Posted by: Melody
from Tyler, Tx
I made the mistake of purchasing a non refundable contoured pillow. It’s like sleeping on a rock. I am so disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC