Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.1
(334 Reviews)
Rating breakdown 334 reviews
5 Stars
128
4 Stars
31
3 Stars
36
2 Stars
36
1 Star
103
51%of customers recommend this product.
(
171 out of
334)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1
This pillow is TINY!
on October 6, 2026
Posted by: Unhappy1
from MT
This pillow is much smaller than expected. About half of a queen size. Thought the sizing would be standard like others I’d ordered in the past but I guess that’s not a thing with tempur-pedic. Disappointed. I hope it’s comfortable because I cannot return it.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
No more neck pain
on October 5, 2026
Posted by: Ian
from Orlando, FL
I bought this pillow for my 67-year old mother, who complained about neck pains. After measuring based on the website description, I ordered the small size. On the first night she didn’t feel that much but now it’s being a month, she said there’s no neck pain anymore! Good purchase.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Quality of product
on October 4, 2026
Posted by: Barbara
from Entiat, WA
I'm very disappointed in the quality . . . really, it's the lack of quality. I would NOT recommend your product to anyone.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Pillow
on October 4, 2026
Posted by: Pillow
from Chicago
This pillow is extremely thin and provides virtually no support. It is very uncomfortable and feels like a complete waste of money. I’m also disappointed that it cannot be returned once the packaging has been opened. Overall, I am extremely dissatisfied with this product and would not recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Not the memory foam in other pillows
on September 30, 2026
Posted by: Bere
from California
Hard memory foam. Very firm and hurts my head. But now I’m stuck with this pillow because I can’t return it.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Followed Sizing Guide- Pillow causes Pain
on September 30, 2026
Posted by: Devin
from Columbus,OH
I followed Tempur-Pedic's sizing guidance, which recommended Medium for my sleeping style. Across two separate trial periods of several nights each, I woke up with significant neck tension and severe headaches. The symptoms resolved when I switched back to my regular pillow and returned every time I went back to the Neck pillow.
Warning to other buyers: the sizing chart may not be right, and if you follow it and it doesn’t work you’re stuck with it and no trial period. I would not recommend taking the gamble, even if you measure and follow the sizing chart.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Keeps me inline
on September 30, 2026
Posted by: Pizzacat
from Wisconsin
It’s so firm so I was intimidated at first but I woke with no pain. I use a size medium because I’m only 5’6” 130lbs . This large I got for my son.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Firm, supportive pillow
on September 28, 2026
Posted by: Happy Neck
from Southern California
I'm so happy to have a firm cervical pillow! All the cervical pillows on the market are too squishy to provide support for my neck. So if you're looking for a firm pillow, this is the one. My only complaint is the small size of it. I have a cooling, cervical Tempur-pedic I purchased last year that was deeper. I also wish they made these pillows in a King size pillow.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC