Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.1
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
106
4 Stars
28
3 Stars
34
2 Stars
33
1 Star
85
50%of customers recommend this product.
(
144 out of
286)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
1
Hard to gauge size
on December 23, 2025
Posted by: BDUb
from nJ
Medium to big even though I’m a big guy. I change positions when i sleep and pillow is terrible for that
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Useless rock!
on December 22, 2025
Posted by: Dissatisfied customer!
from Los Angeles, CA
This was the worst product I've ever purchased. I only used it twice using both sides. My husband never used it, he literally tried it for 2 minutes and he immediately said it wasn't going to work because it's too small. He has a larger head and it doesn't curve to his neck and head. It's also so rock hard you never get the memory foam feeling. Just feels like an extra hard foam. We got the 2 for 1 deal so it's not as big of a loss but it was still a waste of money. We will literally be throwing these in the trash. Do not waste your money on this. Buy a regular pillow and save a ton of money. Tempurpedic doesn't do returns even on an unopened items so we didn't even bother calling.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Fantastic Pillow
on December 22, 2025
Posted by: Pain Gone
from Williamsburg Virginia
This pillow saved me from neck and shoulder pain! I woke up with neck pain and then shoulder pain that lasted for 2 weeks! After sleeping on this pillow my pain finally cleared up!!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Too hard
on December 22, 2025
Posted by: Danielle
from California
This pillow is so hard it hurts. I have to really get it in the right position to not cause pain. I just wanted neck support.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Uncomfortable and too big
on December 15, 2025
Posted by: Unhappy sleeper
from Northern Virginia
Ended up being a waste of money. The pillow is hard as a rock and, although I measured myself beforehand, is too big. Should have just gone to a big box store.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Only pillow I use
on December 15, 2025
Posted by: Israelite Gal
from Jackson, Ms
I love tempur-pedic pillows and won’t use any other. They are great for my neck and back issues.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
The best neck pillows available! I love them
on December 14, 2025
Posted by: Comfortable sleeper!!!
from West Warwick, RI
I love my pillows! I purchased the neck pillows! They support your neck as a side sleeper or on your back. This is the second pair that I have purchased and I am very satisfied,
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Harder than expected. Need refund
on December 14, 2025
Posted by: Dee
from Riverdale, UT
Neck discomfort. Trying to find items 64595818/ UPC 96675809390. Sister has one and it's very comfortable on my neck.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC