Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.1
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
106
4 Stars
28
3 Stars
34
2 Stars
33
1 Star
85
50%of customers recommend this product.
(
144 out of
286)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
5
Great quality
on January 7, 2026
Posted by: Jessi
from Mascoutah, IL
Love this bed! Slept on my old tempurpedic for 17 years and it still felt good but it was time to get a new one!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Feels like a you sleep on a rock
on January 6, 2026
Posted by: Ms
from New York
Not a comfortable or recommended product by me. It genuinely felt like a rock. It does look like a quality product but feeling is just unsatisfying.
IMPORTANT Note: you cannot return pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
I love the firmness and quality.
on January 5, 2026
Posted by: MK
from Boston, MA
The pillow holds my neck and head. I don't have to keep searching for the spot that fits better on the pillow.
Just one thing - if there is/are better descriptions to select the right size (S/M/L) on the web (without trying them in person at the store) before ordering it, that would be great. This time, I was not sure the size for me, then ordered both small and medium since it was on the Thanksgiving BOGO sale. The medium size fits better (maybe between M and S is the perfect), then I gave small size pillow to my teenage daughter for her Christmas gift. She loves it, too.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
quality pillow
on January 5, 2026
Posted by: SG
from Houston, TX
Pillow provides great support but the height differences very from my old one. I had a medium for years and reordered. The new one was taller and uncomfortable. Ordered the low and it is too low. Something changed in the production and now there is not a good in between height. Still happen to love the support and quality...but miss my old one!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Quality and comfort
on January 4, 2026
Posted by: Negra
from Lathrop, CA
We have been using these pillows for a very long time, 15 + years, the best in the market, I have tried other brands and keep going back to tempur-neck pillows
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
So hard
on January 4, 2026
Posted by: Disappointed
from Kansas
I don’t think I have ever felt a pillow this hard. It literally feels like sleeping on stacked cardboard. Your head does not sink at all, just sits on top of the pillow. This is by far the worse pillow I have ever bought.
Also paid for the “cooling” pillow. There is nothing cooling about the pillow.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Would not recommend
on January 4, 2026
Posted by: Neck Pain
from Dayton, OH
I've been using the neck pillow as back support for over a month as suggested to break it in. It is still too hard. It is great for back support though.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Quality is excellent, great support
on January 4, 2026
Posted by: A Happy Sleeper
from CT
This is a great value for the cost. We've been sleeping on these pillows for years now and wouldn't go back.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC