Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.1
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
106
4 Stars
28
3 Stars
34
2 Stars
33
1 Star
85
50%of customers recommend this product.
(
144 out of
286)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
5
Just the right firmness
on January 9, 2026
Posted by: Retired sleeper
from St. Charles, MO
I’ve been having a hard time finding a contour pillow that is firm enough and this is perfect for my neck pain
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
It was too big and is non refundable
on January 9, 2026
Posted by: Laura
from Austin, TX
Followed measurements as indicated on the website. The pillow was too big and uncomfortable. Pillows are not refundable or exchangable. So, a complete waist of money. Try at a store first.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Too hard
on January 9, 2026
Posted by: xxx
from colorado
Too hard to be comfortable for side sleepers.Neither my wife or myself use these expensive pillows. Quality is excellent, but need to be slightly taller and SOFTER with some give.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Great pillow, very poor sizing!
on January 8, 2026
Posted by: Chiromikey
from Arizona
The quality and support are great but it’s insanely stupid not to make these in at least something close to traditional king/queen sizes (like every other pillow in the world)!!! You’ll never find a pillow case to fit these so the extra material just gets bunched up somewhere, usually under your head at some point.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Very happy customer!
on January 8, 2026
Posted by: K in Cortland
from Cortland, OH
I gave this as a gift to my daughter who had asked for this for Christmas. She loves it! The pillow arrived neatly and securely packaged. I was very happy with the quality and the ease of the purchasing and delivery process!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Good pillow for side sleeping
on January 7, 2026
Posted by: happy sleeper
from Dublin, CA
Good pillow for side sleeping. Back sleeping is not as comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
No Headaches From This Pillow!
on January 7, 2026
Posted by: Contented Dreamer
from California
It took about a week to break in. During the break-in process I kept waking up throughout the night. But because several reviewers mentioned that it took them the same amount of time before the pillow felt comfortable, I didn't give up and send it back. I glad I waited. It feels sturdier (not in the sense that it is harder, but better constructed) than the less expensive pillows that I've bought from a variety of stores in the past. I also bought a travel pillow but haven't used it. Pillows take up so much space in luggage. I'm grateful that a travel pillow was available to purchase. I understand that everyone's necks are different and what works for one person may not work for another. I am grateful it works for me.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Pillow is very comfortable for me I am a side sleeper.
on January 7, 2026
Posted by: HappyKAT
from California
Easy to order plus one sale Buy 1 Get 1. Very quick delivery. I am a side sleeper that snore (or so he says) this pillow is very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC