Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.1
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
106
4 Stars
28
3 Stars
34
2 Stars
33
1 Star
85
50%of customers recommend this product.
(
144 out of
286)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
4
So far so good -- may buy another
on February 17, 2026
Posted by: Resting Um Face
from Bethel, CT
I have two herniated disks that cause neck pain, and it's hard to find a pillow that checks all the boxes. So far the TEMPUR-Neck Pillow has definitely helped minimize morning discomfort. In fact even though the small size is an accurate fit, I might also buy the medium to change things up.
I've been using TEMPUR-PEDIC products for decades, and their quality never fails to shine through. Thank you!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Little pillow not what i expected.
on February 16, 2026
Posted by: Torturepedic2026
from Jesup ga
Honestly, i dont like the pillow the price was expensive my pillow is so small. Wish i can get a refund doesn’t help the pain on my neck. Disappointed ☹️
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Not bad
on February 15, 2026
Posted by: B.
from Titusville, FL
This pillow has the neck support which is really nice, but the overall height of the pillow I feel is too low. I think another 2 inches maybe 3 in the overall height would have made it better.
This is my primary pillow I use. I'm a back and side sleeper. More so on my side.
I would still recommend because the neck support is nice. But as an overall score I gave three stars.
It could be better.
This is my primary pillow I use. I'm a back and side sleeper. More so on my side.
I would still recommend because the neck support is nice. But as an overall score I gave three stars.
It could be better.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Great pillow
on February 15, 2026
Posted by: Happy neck
from Cloquet, MN
I ordered the pillow to replace an older one, a Tempur also, that was old. My sore neck condition just feels better with the Tempur-Neck Pillow. It’s the only pillow I’ll use.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Do NOT Recommend - Very hard pillow and no returns
on February 14, 2026
Posted by: SAVE YOUR MONEY
from Louisiana
This pillow is hard as a rock. We have had Tempurpedic pillows and mattresses before and had good luck, so I didn't worry about buying this one. This pillow is so hard I woke up with my ear hurting like I was sleeping on cement. For such an expensive product, it is disappointing that they do not allow returns. This will be my last purchase with this company.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
The best for neck discomfort when sleeping
on February 11, 2026
Posted by: Pain in the Neck (NOT)
from Rochester, NY
I have been using these pillows for years, first as a means to alleviate cervical spine discomfort during sleep, but most importantly not having pain throughout the day. Definitely helps sleep posture for cervical spine in my experience. They don't last forever and I have had to replace them periodically but it's well worth the investment!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Well-made product but doesn't work for me.
on February 10, 2026
Posted by: MF
from Kansas
I ordered this pillow because it came in a small size (4 inches tall). Unfortunately, the roll that should support my neck I'd made for someone with a longer neck than I have. Thus, the pillow just put pressure on my cheekbones. I think it might work for just the right person, but definitely not me.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Best pillow ever
on February 9, 2026
Posted by: happy custoner
from Hartford.CT
This is my favorite pillow. I decided to get a second one and keep it at my parents’ house. I’ve had one since 2013.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC