Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.1
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
106
4 Stars
28
3 Stars
34
2 Stars
33
1 Star
85
50%of customers recommend this product.
(
144 out of
286)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
3
Very Firm.
on February 24, 2026
Posted by: eljaypee
from Idaho
While I appreciate the neck support, this pillow is so firm that it's like sleeping on a nicely shaped rock. It would be nice to have support while still feeling comfort.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
LOVE this pillow
on February 24, 2026
Posted by: In His Grip
from Irvine, CA
I have been using Tempurpedic pillows for years now and have never been disappointed. I have suffered chronic migraines off/on for many years and this pillow has helped me immensely. They are worth the cost!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Not the same as I had before
on February 23, 2026
Posted by: Sad it's not the same
from Idaho
The pillow is so hard. It appears to be made out of a different material than the old pillow that I had for about 8 years that I love so much, that was supposed to be the exact same thing that I ordered. It is even a different color. I have been using it for a few weeks and I wake up so many times and have to switch out my pillows. I have not been able to get it to form to my neck. I wish I would have got one that was a medium and one that was a large but the one I had that was a large in the past fit perfectly for my neck. I bought two so it is really a bummer that you cannot return one that is still in the packaging. Hopefully it will somehow start to form to my neck but currently I would not recommend this
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
It's like sleeping on a yoga block
on February 23, 2026
Posted by: Disappointed
from Oregon
The pillow is extremely hard. Don't get me wrong, I like a firm pillow, but this is mattress-firm not pillow-firm. I would return it for a refund but in my excitement for the new pillow, I tore off the manufacturer labels so now I'm stuck with two very expensive and unusable pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Too hard.
on February 23, 2026
Posted by: Anonymous
from Abilene,Texas
It’s way too hard. Not like my other ones I’ve purchased in the past.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
The quality and comfort of this particular pillow is perfect
on February 23, 2026
Posted by: Catnap
from Imlay City, MI
The sale provided me with the chance to buy two pillows for the price of one. This year has been monstrous weather in the east so I have been staying at a hotel quite a bit and there's nothing like having your own pillow when you're away from home. I keep one in my car along with an overnight bag.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Good quality
on February 23, 2026
Posted by: Luna
from Ely, mn
Have had a lot of neck problems and tried lots of different pillows and this one made a big difference with how my neck and back feel in the morning.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Perfect!
on February 22, 2026
Posted by: Happy sleeper
from Chapel Hill, NC
My husband has a neck injury and this pillow works perfectly for him.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC