Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.1 out of 5
3.1
(334 Reviews)
Open Ratings Snapshot
Rating breakdown 334 reviews
5 Stars
128
4 Stars
31
3 Stars
36
2 Stars
36
1 Star
103
51%of customers recommend this product. 
(
171 out of 334
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
5 out of 5
5
Comfort
on September 27, 2026
Posted by: Nene
from Hingham
This pillow saved my neck and back thousands of times. I’ve used these neck pillows for years,
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
So comfortable!
on September 26, 2026
Posted by: Sleepy in San Diego
from San Diego County
This pillow supports my head and neck perfectly. I am not tossing and turning as much while I sleep. I love it.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
No Support....Does Not Work
on September 24, 2026
Posted by: Mgb of Pa
from Pennsylvania
I was excited to get my new pillow but receiving this pillow was disappointed to say the least. The small side did not support my neck at all and the larger side was too high on my head (,way up to my ears). I followed the instructions on how to measure but something was right.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Improved Posture and Sleep
on September 24, 2026
Posted by: Happy Sleeper
from Austin, TX
With my current desk job I have neck and shoulder pain that needs constant exercise and stretching to minimize. Having a pillow that supports my posture and neck at night, especially as a side sleeper, is wonderful.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Disappointed
on September 21, 2026
Posted by: Anonymous
from Inglis florida
Pillow is too firm. I have one from when they first came out that was worn out. I git a new one and found they were much softer back then.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Not the same pillow is used to be
on September 21, 2026
Posted by: Hard as rocks
from McCammon ID
I have used a temperpedic kneck pillow for 20 years. I ordered a new one because I loved my old one so much. This new one is hard and has no give. It's not the same as the original. I wish they still produced the softer version.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Great for neck injury
on September 21, 2026
Posted by: waited too long
from Brooklyn, NY
I was in a car accident over a year ago that left me with permanent injuries in my cervical spine, I knew I needed a supportive orthopedic pillow but I put off buying one for fear I'd spend big $$ on something gimmicky that I wasn't going to find comfortable and wasn't going to help my pain. I eventually ordered this pillow and immediately felt so stupid I'd waited so long. It was the first pillow I'd used that I actually felt supported by, and not only do I feel comfortable while I sleep I wake up in less pain then when I use any other pillow. I don't think I'll ever use a different one. One thing to note is you need a pillow case with stretch in order to get the full benefits, whenever I try to use a cotton or silk one that doesn't have any stretch the pillow feels more stiff and I don't sink into it in the same way.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
super disappointed
on September 21, 2026
Posted by: bruh
from california
Thought i would like it since i do prefer firm pillows but it honestly made my shoulder and neck pain even worse.
i wish i could leave a positive comment but there’s nothing positive i got from this pillow other than giving me dopamine rush when it arrived
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
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