Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.1
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
106
4 Stars
28
3 Stars
34
2 Stars
33
1 Star
85
50%of customers recommend this product.
(
144 out of
286)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
2
Quality has declined
on March 20, 2026
Posted by: Unhappy customer
from Ohio
I have one of these pillows that I bought several years ago and love.
I bought one recently for my partner and it is visibly smaller and less dense foam.
I’m really disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
This pillow isn’t small and too hard.
on March 19, 2026
Posted by: Dave
from Atlanta, GA
This pillow is listed as large but it is small. It is also too firm. It hurts my ear.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Fantastic pillow
on March 19, 2026
Posted by: Pillow connoisseur
from Kentucky
I got a TemperPedic mattress a few years ago and love it, so I'm not sure what took me so long to try this pillow. I must have bought at least 5 different 'regular' pillows in the past year trying to find one that wouldn't leave me with neck pain most days. This pillow is simply amazing. It's the exact shape I was trying to smash my other pillows into, but they wouldn't stay in place. Neck pain is gone. I only wish it was a little bigger simply for aesthetic reasons...looks so tiny next to the rest of the king pillows on the bed.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Not comfortable
on March 17, 2026
Posted by: Anonymous
from Atlanta
I used a Tempur-pedic neck contour pillow years ago and I loved it. So I ordered two for the bundle package pricing. I’m 5 feet tall and ordered the small. This pillow does not contour to my neck and it is so firm that it fights back. I wish I had only bought one. Now have two with one still in the box wrapped in plastic. I’m hoping my husband can use it. I’m trying to think maybe I can cut it down to contour better. This is not the same product that I used years ago.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Amazing for Neck Support
on March 17, 2026
Posted by: Happy Sleeper
from Reedsburg, WI
This pillow is absolutely amazing! I used to wake up with neck pain every single morning and I have not had any neck pain since switching to this pillow. It is awesome!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Best pillow I've found
on March 16, 2026
Posted by: Satisfied Sleeper
from Seattle, WA
I recently replaced my old TEMPUR pillow. I'd tried a lot of different pillows in the past, but none worked for me. The small version is the perfect size for me as a 5' 4" woman. (The new pillow seems a little stiff on the edges when I sleep on my side, but maybe that's just because I'd worn the old one out.)
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Great Neck Support
on March 16, 2026
Posted by: AAA
from California
I was experiencing neck pain and decided to buy this pillow. I purchased a medium after taking a measurement from neck to shoulder. I went to a medium based on the suggested fit and I’m glad I did I was on the borderline between medium and large. Within a few days my neck pain decreased and my sleep quality improved . It definitely made a difference and worth the purchase
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Quality and comfort
on March 16, 2026
Posted by: Karen
from Plymouth
I’m very happy with this pillow. The material feels high quality and extremely comfortable. Since I started using it, my sleep has improved a lot. I’ve also noticed a big difference in my neck pain. I definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC