Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.1
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
106
4 Stars
28
3 Stars
34
2 Stars
33
1 Star
85
50%of customers recommend this product.
(
144 out of
286)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
5
This pillow really works!
on March 23, 2026
Posted by: Sweet Dreamer
from Newton, MA
I have chronic back pain and am always searching for supportive products. Recently, I was waking up with neck pain and severe headaches and realized that I needed a pillow to support my neck and head properly. Tempur-pedic is the best, highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
No more neck pain!!!
on March 23, 2026
Posted by: David & Maggie
from Mission, TX
Both my wife and I bought one of these pillows because we had tried it all!!! I bought many different brands, styles, firmness levels, and all from different stores and nothing would help solve our neck pain issues until this magical pillow. From night one we both felt a huge difference. I swear I am about to throw out about stack of about 10 pillows all stored in my closet that never helped
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Lets me sink in just enough to feel hugged
on March 23, 2026
Posted by: Mina
from Flushing, NY
After two months with the Tempur‑Pedic TEMPUR‑Cloud Pillow, I’m mostly impressed. The slow‑moving, extra‑soft memory foam cradles my head and lets me sink in just enough to feel hugged without my neck collapsing. I can’t wait to try the mattress.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Quality, comfortable
on March 23, 2026
Posted by: Andrea
from Marshallville Ohio
The medium neck pillow is so comfortable. My neck was starting to bother me even though I was using a cloud symphony, so I decided to switch to the neck pillow and what a difference it made!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
The pillow has shrunk
on March 21, 2026
Posted by: Disappointed
from Chicago
I have been using the Tempur-pedic neck pillow for years and this is my third replacement. This one is puny. I have always gotten the standard size pillow, but with this pillow, there is room in my pillowcase for a whole other pillow!
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
It’s like my previous Tempur-Neck pillows, except really sma
on March 21, 2026
Posted by: Disappointed
from Northwest Indiana
Great support, but a miniaturized version from the same pillows of the past.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Well made
on March 21, 2026
Posted by: Happy sleeper
from Freehold NJ
I have had neck & shoulder stiffness due to tension & was no longer happy with my other memory foam pillows. I read online suggestions for relief and reviews of the pillow. It took about a week to get comfortable with the firmness of the pillow but I’m quite comfortable now sleeping on my side or back. Neck feels much better.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Not as good as the contour neck pillow 20 years ago
on March 21, 2026
Posted by: Disappointed sleeper
from Ashburn Virginia
The size of the pillow is smaller than a standard pillow, it’s more like a toddler size. I literally had to purchase a toddler size pillowcase to fit the pillow (not kidding). I purchased 3 of these neck pillows to fit my king size bed. Temper-Pedic please go back a selling a true Queen and King size. This new size is a joke!!!!
Next complaint is how hard the memory foam with this new version of neck pillow. It’s not as forgiving as the original one you sold compared to the 2000.- 2010 version. It’s too dense:/ hard.
Go back a to your original version please. You can do better.
I used to love Temper-pedic pillows. Not anymore. Best you stick with mattresses, that you do well, but not contour neck pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC