Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Average customer rating
3.1
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
106
4 Stars
28
3 Stars
34
2 Stars
33
1 Star
85
50%of customers recommend this product.
(
144 out of
286)
Customer Reviews for Tempur-Pedic - TEMPUR-Neck Pillow, Standard - Medium Profile - White
Customer Rating
2
Not for Me
on May 18, 2026
Posted by: Kicked Neck!
from Harrison Twp, MI
Unfortunately, this neck pillow has caused me more pain and discomfort than I was already having! I have arthritic bone spurs in my neck and really hoped that this neck pillow would help me have less neck pain and keep me safely aligned while sleeping but did not work out for me. I'm so disappointed!
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Hurts my neck very often
on May 15, 2026
Posted by: W
from Atlanta
I’m not sure if it just got the wrong size this pillow has my waking up with neck pain on multiple occasions
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Pillow was not good and non refundable
on May 13, 2026
Posted by: Not happy
from Antioch, Ca
The pillow was supposed to help my neck, it did not, I go to return it after 3 days and find out it is not refundable. The pillow was expensive
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Pillow Height is Too High which will Cause Neck Pain
on May 12, 2026
Posted by: Sleepy VA
from Arlington, VA
I had this product for a couple nights and each morning I woke up with neck pain. The height is too much and causes a major unbalance between the neck and back. It actually caused more discomfort as I had pain down the shoulder as well. This is not a pillow I would recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Not good
on May 10, 2026
Posted by: Kerri
from Fort Worth, TX
It might be the tiniest, non-functional pillow ever. I got this pillow to replace my 10+ year tempurpedic pillows and not impressed at all. Waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Game changer & Money saver!
on May 9, 2026
Posted by: Sleep & The City
from New York, NY
Before buying this pillow, I was spending a small fortune trying to relieve ongoing neck and shoulder pain. I tried everything: physical therapy, acupuncture, massages, even upgrading my desk chair and computer setup. Then my mom suggested what moms always seem to know instinctively: “Maybe it’s your pillow.” I honestly thought my old pillow was perfectly fine, but I decided to take a chance on this one, and the difference was immediate. The moment I laid my head down, I genuinely thought, “Oh… this must be what proper support is supposed to feel like.”
Within just a few days, I noticed I was sleeping more soundly and waking up with far less tension. Now, after a full month of using it, the neck and shoulder pain I had been dealing with is essentially gone. I truly did not expect a pillow to make this much of a difference. I’m already planning to buy a second one for travel because I honestly never want to sleep without it again!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Wish I could give it a zero
on May 9, 2026
Posted by: Neck pain
from Hoboken, Nj
The pillow is extremely hard you can barely call it a pillow. I couldn’t sleep on it and my partner tried it and he woke up with the worst neck pain of his life. Especially since you can’t return after trying, don’t bother purchasing. It’s a scam.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Nicely made but too hard
on May 8, 2026
Posted by: MariaB
from Southern California
I find this pillow to be very nicely made, but it’s just too hard for me. I knew it would be firm, but it’s not comfortable yet. l’m going to work on flattening it down and trying to make it softer so I can use it in the future.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC