Customer reviews from lg.com
LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Average customer rating
4.7
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
314
4 Stars
51
3 Stars
13
2 Stars
1
1 Star
8
Customer Reviews for LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Customer Rating
5
Best TV Ever
on August 4, 2024
Posted by: LLC57
Best picture quality ever! We are thrilled with this LG OLED TV! Easy to set up and use!
Response from lg.comBy LG, April 17, 2026
Hi, there. Thank you for sharing your experience with your LG TV (OLED77C3AUA) model. It’s wonderful to hear you’re thrilled with the picture quality and how easy it was to set up. This unit shines with its self‑lit OLED pixels, vibrant color accuracy, and smooth webOS experience that makes navigation simple and enjoyable. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Written by a customer while visiting lg.com
Customer Rating
3
Great Color and features
on September 7, 2024
Posted by: Tab25
I bought my TV and went out in less than a year. We we enjoying the LG TV until this happened.
Response from lg.comBy LG Digital Care Team, September 9, 2024
Hey there! We appreciate you letting us know about enjoying your LG TV. We'd be happy to help get it back up and running so you can continue to enjoy it for many more years. Please send us a private message on social media at @LGUSSupport with your model number and contact details, and we'll be ready to go! *Josh
Written by a customer while visiting lg.com
Customer Rating
4
Intermittently loses setup.
on January 9, 2025
Posted by: Bl 78
[This review was collected as part of a promotion.] I bought the lg c2 last month and have had to reset setup 5 times as it looses setup. I have Tablo and fire stick. It still does not go to last input even though I have set that option.
Response from lg.comBy LG Digital Care Team, March 6, 2025
Hey there! We want you to have the best home theater experience with your LG TV, and that includes not having to always set it up again all the time. We recommend checking to see if there are any updates for your TV, as well as checking your power connections to ensure there is no damage to them. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to look into this further with you! *Josh
Written by a customer while visiting lg.com
Posted by: Someraclan
from Hollister, CA
Verified Purchase:Yes
Finally bought myself a top of the line oled tv and I couldn’t be more satisfied. After years of walking slowly by these tv,s, thinking I could never afford one, I pulled the trigger. I’m amazed every time I turn it on. The clarity and detail are incredible.
Written by a customer while visiting lg.com
Posted by: jsoap
from AZ
Verified Purchase:Yes
couldn't download the PBS app, the only work-around was to use an external device but the remote interfered with that, had to return the TV
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 8, 2023
Hey there! At this time, these are the apps we offer: http://spr.ly/6425usU4V. Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6426usU4n. ^Gaby
Written by a customer while visiting lg.com
Posted by: barry506
from Delray Beach, FL
Verified Purchase:Yes
I purchased this model on Sep 7 and had to return it to the place of purchase because the picture would go black and/or flash off and on intermittently.
Response from lg.comBy LG, November 5, 2025
Hello, Barry. Thank you for sharing your experience with your LG TV. A screen that intermittently goes black or flashes is not the performance you should expect, especially from a newly purchased model. Returning it was the right step to ensure you receive a unit that functions properly. For reference, you can explore LG TV troubleshooting and display support here: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-screen-issues-guide-CT10000018-20150777965681.
To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this display issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this display issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Posted by: Phillychix
from Bay City, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] The picture is just as awesome as the display at the store. I love the contrasts and the scenes in black have greater visibility.
Written by a customer while visiting lg.com
Posted by: AK Bob
Verified Purchase:Yes
[This review was collected as part of a promotion.] We thoroughly enjoy our new television. The picture is so clear and crisp. The remote control is user friendly and easy to navigate.
Written by a customer while visiting lg.com