Customer reviews from lg.com
LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Average customer rating
4.7
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
314
4 Stars
51
3 Stars
13
2 Stars
1
1 Star
8
Customer Reviews for LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Customer Rating
5
Life's Good
on April 5, 2026
Posted by: Anonymous
from Knoxville
Phenomenal TV. Sleek, beautiful, and stylish. Nice UI, nice features, great screen. 4k HDR content is awesome. 4k HDR gaming is awesome. The speakers are muddy per usual but thats why I have the lg st90b soundbar!
Response from lg.comBy LG, April 7, 2026
Hello! We appreciate the energy in your review of the LG TV, and it’s great to hear how much you’re enjoying the sleek design, stunning 4K HDR picture, and the awesome gaming experience. Pairing it with the LG ST90B soundbar is a smart move—always fun when the setup comes together just right! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood
^James
^James
Written by a customer while visiting lg.com
Customer Rating
1
Unhappy with LG
on April 30, 2024
Posted by: drmdclark
The magic remote control makes the TV functionally useless.
Response from lg.comBy LG, June 5, 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced with the magic remote control for your OLED65C3AUA TV. We understand how frustrating it can be when a product doesn't meet your expectations, and we want to assure you that we are here to help. Our team at LGUSSupport is dedicated to providing excellent customer service, and we would be more than happy to assist you further. If you require any assistance or have any questions regarding your magic remote control, please reach out to us via direct message on social media @LGUSSupport. Our team will be eager to address your concerns and find a suitable solution for you.^Con
Written by a customer while visiting lg.com
Posted by: Junior54
from Cordova TN
Verified Purchase:Yes
Excellent picture. Don’t like the center button on the magic remote. Too sensitive. Home Screen a little busy.
The stand could have cutout to accommodate sound bar wires.
The stand could have cutout to accommodate sound bar wires.
Written by a customer while visiting lg.com
Posted by: cmurry71
Verified Purchase:Yes
Picture quality great, smart home and features good. On my 3rd one and every one of them close bottom of bezel all have warp in screen but does not effect picture.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, November 6, 2023
Thanks for being a loyal LG supporter and coming back for another TV! If there's anything we can do to help you enjoy your TV more, please feel free to reach out to our socials using the handle @LGUSSupport. We are always here to help! ~Ave
Written by a customer while visiting lg.com
Customer Rating
4
Great TV. Some work needed on outof box experience
on October 29, 2023
Posted by: Bradbort
Verified Purchase:Yes
Excellent picture and accepting DTS for movies is great. Like centralized stand as well. Presets are good, especially film maker mode. Inputs and esthetics of the TV are first class. Really nice for movies.
Set up could have been smoother. Getting apps required accepting LG terms, but it kept blowing up when i tried to accept them. First call to tech support sent me down a wrong way rabbit whole. Second tech support person knew what she was doing, and instructed me to change the DNS, which worked. None of it, however, should have been necessary. Having to call tech support at all in the first three hours of ownership is a fail by LG.
In addition, the feature descriptions that are in English for picture quality and such need to be re-written by a native speaker. Normal people who want to know what things do should not have to guess. The descriptions are not awful, but they are not good.
Written by a customer while visiting lg.com
Posted by: Happyviewer7
Verified Purchase:Yes
[This review was collected as part of a promotion.] The video is incredible! I didn’t realize how dim my old (~2008] tv was and the upgrade from 1080P to 4K is truly amazing. The display is bright and is easy to see from all angles. My only issue is the wireless connectivity. The tv sits just 5 feet from the router but was extremely difficult for the tv to see my network. After searching the internet for troubleshooting tips I had to make some very unusual changes to the router before the tv could connect to it. Note that I am using an Eero router with WiFi-6. The WiFi setup is the only reason for the 4 stars rather than a full 5.
Response from lg.comBy LG Customer Experience team, Customer Care, November 2, 2023
Hi there! Thank you for taking the time to leave us a review. We're thrilled to hear that you're enjoying your new TV and that the upgrade to 4K has made a big difference for you. We're sorry to hear that you experienced some difficulty with the wireless connectivity, but we're glad to hear that you were able to troubleshoot the issue and get it working. If you ever have any further questions or concerns, please don't hesitate to reach out to us.
Written by a customer while visiting lg.com
Posted by: Mac51
from Astoria, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased 11/2/2023. beautiful picture, it's like you are right there in the action. Taking some time getting use to the new remote as my fingers are use to a 10 year old one.
Written by a customer while visiting lg.com
Customer Rating
5
The best TV I had!
on November 16, 2023
Posted by: natit
from Boston, MA
[This review was collected as part of a promotion.] After owning a 55" we decided we need to upgrade and got this one, and we couldn't be happier.
The picture quality is amazing!
The webOS is spot on, except for ESPN all the streaming apps we use are there!
The picture quality is amazing!
The webOS is spot on, except for ESPN all the streaming apps we use are there!
Written by a customer while visiting lg.com