Customer reviews from lg.com
LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Average customer rating
4.7
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
314
4 Stars
51
3 Stars
13
2 Stars
1
1 Star
8
Customer Reviews for LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Posted by: Dcat69
from Virginia
Verified Purchase:Yes
I love LG. This tv has the best picture of any tv and I don’t even need my surround sound unit to get great sound for my movies and shows. I’m not real technical but if I can plug it in and be able to enjoy my apps and shows and movies it gets all the stars!!!
Response from lg.comBy ^Rich, LG Digital Care Team, March 28, 2026
Hi there, we understand and appreciate you sharing your experience with your LG OLED65C3AUA. It’s wonderful to hear how much you’re enjoying the stunning picture quality and impressive sound. OLED technology really shines when it comes to rich color and detail, and we’re glad it’s delivering that “best picture” experience for you. It’s also great to know the setup was simple and that you’re able to enjoy your apps, shows, and movies with ease — that’s exactly how it should feel.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Posted by: Anita7
from Belgrade, Mt
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had a smart tv but since it was older it wasn't really very smart. Our new LG OLED is brilliant! With it we have so many different options of what to watch and it easy to operate. The picture is so outstanding you can see the different textures of people's faces.
Written by a customer while visiting lg.com
Posted by: Addiel photography
from West Palm Beach, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this TV 6 months ago & I love it Quality is amazing the sound is so good without external speakers
Written by a customer while visiting lg.com
Posted by: dlrdave
from Grand Junction, CO
Verified Purchase:Yes
I have had the tv for about 2 weeks now and it is everything I expected.
Written by a customer while visiting lg.com
Posted by: Rjsiegel
Verified Purchase:Yes
Service tech says its a bed design. Its new but there is no fix. Company cannot fix he says
Response from lg.comBy true, LG Digital Care Team, May 1, 2024
Hey there. We understand the importance your TV has in your home, and we want to do everything we can to help you as best as possible. We would like to know about what you're experiencing in order to provide you with a tailored solution to what you are going through with your TV. Please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help. ^ Diego
Written by a customer while visiting lg.com
Posted by: Anonymous
Verified Purchase:Yes
The screen is so clear and the picture is vibrant. We loved it in the store but love it even more in our home.
Written by a customer while visiting lg.com
Customer Rating
1
Frustrated...
on June 10, 2024
Posted by: Holli618
I finally was able to have someone unwrap it, take it out of the box and it doesn't work properly...
Response from lg.comBy Jolly, LG Social Media, June 11, 2024
We're sorry to hear that your recent experience with our TV has not met your expectations. We understand the frustration that comes with receiving a product that doesn't function as it should. To address this matter promptly and provide you with the best possible assistance, please send us a private message on Facebook or Twitter with your contact details and a brief overview of the issue. Our dedicated customer service team will be ready to assist you and work towards finding a satisfactory resolution.
Additionally, you may check out this link that may help you: https://www.lg.com/us/search/support-help?search=tv&searchIndex=support-video&tabType=support&oldTerm=tv&searchWithin=&searchType=tabSearch&type=B2C&synonymWord=&synonymSearch=
We apologize for any inconvenience this has caused and are committed to resolving this matter for you.
Additionally, you may check out this link that may help you: https://www.lg.com/us/search/support-help?search=tv&searchIndex=support-video&tabType=support&oldTerm=tv&searchWithin=&searchType=tabSearch&type=B2C&synonymWord=&synonymSearch=
We apologize for any inconvenience this has caused and are committed to resolving this matter for you.
Written by a customer while visiting lg.com
Customer Rating
4
Sleek and Beautiful picture!
on June 29, 2024
Posted by: Tdub07
from Texas
We bought it in April 2024. Love the sleekness look of the tv. It’s very fast to respond to inputs and boot up. There is no “boot up” You can change the sensitivity of the magic remote as well.
Written by a customer while visiting lg.com