Customer reviews from lg.com
LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Average customer rating
4.7
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
314
4 Stars
51
3 Stars
13
2 Stars
1
1 Star
8
Customer Reviews for LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Posted by: Longbid
from Elyria,Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Did months of research and landed on the 65 inch OLED C3.I have over 2500 videos on my Nero Media Home NAS and I am enjoying what up scaling the A9 processor pulls through.It is outstanding.I ,unfortunately ,will have to go through all of them just to enjoy their full potential.
It will be our pleasure to do so.
It will be our pleasure to do so.
Written by a customer while visiting lg.com
Posted by: Lenny24
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased with this TV the color is awesome and has great sound clarity
Written by a customer while visiting lg.com
Posted by: Happyviewer7
Verified Purchase:Yes
[This review was collected as part of a promotion.] The video is incredible! I didn’t realize how dim my old (~2008] tv was and the upgrade from 1080P to 4K is truly amazing. The display is bright and is easy to see from all angles. My only issue is the wireless connectivity. The tv sits just 5 feet from the router but was extremely difficult for the tv to see my network. After searching the internet for troubleshooting tips I had to make some very unusual changes to the router before the tv could connect to it. Note that I am using an Eero router with WiFi-6. The WiFi setup is the only reason for the 4 stars rather than a full 5.
Response from lg.comBy LG Customer Experience team, Customer Care, November 2, 2023
Hi there! Thank you for taking the time to leave us a review. We're thrilled to hear that you're enjoying your new TV and that the upgrade to 4K has made a big difference for you. We're sorry to hear that you experienced some difficulty with the wireless connectivity, but we're glad to hear that you were able to troubleshoot the issue and get it working. If you ever have any further questions or concerns, please don't hesitate to reach out to us.
Written by a customer while visiting lg.com
Posted by: John Errett
from Findlay,Ohio
Verified Purchase:Yes
We had delivery two weeks ago. The 77 inch screen is bigger than life and the quality picture to go with it. It is my first LG and we love all the features it offers. The colors are very vivid yet natural..
Written by a customer while visiting lg.com
Posted by: Phillychix
from Bay City, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] The picture is just as awesome as the display at the store. I love the contrasts and the scenes in black have greater visibility.
Written by a customer while visiting lg.com
Posted by: Bsinger
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this TV a couple of weeks ago. So far are very pleased.
Sadly, far too few 4K events. 4K is beautiful
Sadly, far too few 4K events. 4K is beautiful
Written by a customer while visiting lg.com
Customer Rating
4
Great TV. Some work needed on outof box experience
on October 29, 2023
Posted by: Bradbort
Verified Purchase:Yes
Excellent picture and accepting DTS for movies is great. Like centralized stand as well. Presets are good, especially film maker mode. Inputs and esthetics of the TV are first class. Really nice for movies.
Set up could have been smoother. Getting apps required accepting LG terms, but it kept blowing up when i tried to accept them. First call to tech support sent me down a wrong way rabbit whole. Second tech support person knew what she was doing, and instructed me to change the DNS, which worked. None of it, however, should have been necessary. Having to call tech support at all in the first three hours of ownership is a fail by LG.
In addition, the feature descriptions that are in English for picture quality and such need to be re-written by a native speaker. Normal people who want to know what things do should not have to guess. The descriptions are not awful, but they are not good.
Written by a customer while visiting lg.com
Posted by: Ikenever100
from Pasco, wa
Verified Purchase:Yes
Beautiful picture right out of the box. Came with all the useful apps and more.
Written by a customer while visiting lg.com