Customer reviews from lg.com
LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Average customer rating
4.7
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
314
4 Stars
51
3 Stars
13
2 Stars
1
1 Star
8
Customer Reviews for LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Posted by: adfcdf
from Lexington, VA
Verified Purchase:Yes
We absolutely love it. Taking it out of the box was the only difficult part and it wasn’t too bad. We just took our time and tried to be careful. The picture is amazing, the remote is wonderful. I read some bad reviews on setting it up but we found it all so easy. We don’t even use a sound bar. We’re thrilled with everything about this television.
Written by a customer while visiting lg.com
Posted by: LocoJoe
from Arkansas
Verified Purchase:Yes
I'm happy with the tv but not so happy with the remote.
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 18, 2024
Hey there! Thank you for taking the time to leave a review. We are continuously updating our products, and your feedback is vital to that process. If you have any other ideas, please let us know here: http://spr.ly/6425rYeE5. ^Gaby
Written by a customer while visiting lg.com
Posted by: KLB6
from Michigan
Verified Purchase:Yes
We love our new LG TV! The picture quality is extraordinary and the sound system is so good that we no longer need to utilize our sound bar. The only negatives are the difficult way to add apps and using a pointer from the remote to click a keyboard is tedious and a strain on your eyes. In addition, not all apps are supported so every time we want to watch B1G 10 + or PBS Passport, we have to renter all our sign-in information.
Written by a customer while visiting lg.com
Posted by: Pranav Mehta
from Plainfield, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great quality picture. And ultra thin design makes the look of tv even more attractive.
Written by a customer while visiting lg.com
Posted by: Abnsgm
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy setup, great picture, simple to operate and good price.
Written by a customer while visiting lg.com
Posted by: Johnrn
from Sun City West Arizona
Verified Purchase:Yes
Two weeks old and when I turn it on I get a blue vertical line on the left side of the screen and then it turns off. Need to bring it back.
Response from lg.comBy LG, June 5, 2024
Hello there. Thank you for sharing your experience with us. We're sorry to hear that your LG OLED77C3AUA is experiencing issues with a blue vertical line and turning off after just two weeks. Your feedback is important, and we'd like to assist you further. Please send us a private message via Facebook or X (Twitter) @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. ^Sam
Written by a customer while visiting lg.com
Posted by: Alexis08
from California
Verified Purchase:Yes
We went from a very old TV to this one and it’s been incredible! The colors are beautiful and the picture so clear. Works amazing with PlayStation 5 games too. The games we played look entirely different now with the higher quality screen.
Response from lg.comBy Jai., LG Social., June 23, 2023
Hi there. We’re really grateful and appreciate you taking the time to share your rating with us. Furthermore, we are excited to hear that you are enjoying your LG TV. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your LG TV, please send us a private message on Facebook or Twitter at @LGUSSupport or reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Posted by: JE Ruiz
from Tampa, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] At 70 years of age, my main choice of entertainement through out my life has been watching television. Mostly major networks, not to big on cable. Nowadays with Fire Stick and straming services I get everything I want from TV. This new LG 77 inch OLED had blown me away, not just the vivid colors never seen out of any TV before, audio sound options, sharpness, setting options and ease of use, overall best choice ever!
Written by a customer while visiting lg.com