Customer reviews from lg.com
LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Average customer rating
4.7
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
314
4 Stars
51
3 Stars
13
2 Stars
1
1 Star
8
Customer Reviews for LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Posted by: filippo15
Verified Purchase:Yes
I have this tv for nearly one month. I’m enjoying watching tv once again. Set up was easy! My only issues are that subtitled are very small. The remote is not universal still need my cable box remote to turn on the box and change channels.
Written by a customer while visiting lg.com
Customer Rating
4
Great features, very responsive
on October 9, 2023
Posted by: Penina M
from Santa Fe ,NM
[This review was collected as part of a promotion.] Excellent color, apps arrange intuitively by how much you watch an app. Sound needs the sound bar.
Written by a customer while visiting lg.com
Posted by: Tallestguy
from San Francisco Bay area
Verified Purchase:Yes
Love the picture. OLED picture very realistic. Thinkq app simply doesn't work. Used once but can no longer get it to connect to tv. LG support could not resolve issue. Cannot get my existing universal remote to control TV. Remote worked for previous tv and all other connected devices including TIVO, ble ray player, roku and sound bar.
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Thank you for taking the time to leave a review. We're thrilled to hear that you love the realistic OLED picture of your LG 65-inch Class C3 Series OLED evo 4K UHD Smart WebOS 23 with ThinQ AI TV, model OLED65C3AUA. It's sad to hear that you've experienced issues with the ThinQ app and connecting your existing universal remote. We understand this can be frustrating, and we'd like to do everything we can to help you resolve these issues. Please feel free to reach out to us by sending us a private message through Facebook or X (Twitter) for further assistance.
You may also visit these links for self-help troubleshooting that you can do with your LG TV:
LG ThinQ: How to Register Your TV With LG ThinQ
http://spr.ly/6424u9l00
Getting Started With LG ThinQ
http://spr.ly/6426u9l02
How to Troubleshoot LG ThinQ App Product Connection Issues
http://spr.ly/6427u9l0N
LG ThinQ: Appliance Connection and Troubleshooting
http://spr.ly/6428u9l04
We look forward to hearing from you.
You may also visit these links for self-help troubleshooting that you can do with your LG TV:
LG ThinQ: How to Register Your TV With LG ThinQ
http://spr.ly/6424u9l00
Getting Started With LG ThinQ
http://spr.ly/6426u9l02
How to Troubleshoot LG ThinQ App Product Connection Issues
http://spr.ly/6427u9l0N
LG ThinQ: Appliance Connection and Troubleshooting
http://spr.ly/6428u9l04
We look forward to hearing from you.
Written by a customer while visiting lg.com
Posted by: G321
from Deatsville Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this tv to install in our remodeled home . It completed the room we installed in.
Response from lg.comBy LG Customer Experience team, Customer Care, October 27, 2023
Thank you for sharing your experience with us! We're thrilled to hear that your LG TV has provided you with a crystal clear picture that complements your remodeled home.
At LG, we take pride in creating products that enhance your living spaces, and we're delighted to have been a part of completing your room. If you ever have any questions or need assistance in the future, please don't hesitate to reach out on our social media team using @lgussupport. We're here to ensure that your LG TV continues to exceed your expectations.
Thank you for choosing LG, and here's to many more wonderful moments in your beautifully remodeled space with your LG TV!
At LG, we take pride in creating products that enhance your living spaces, and we're delighted to have been a part of completing your room. If you ever have any questions or need assistance in the future, please don't hesitate to reach out on our social media team using @lgussupport. We're here to ensure that your LG TV continues to exceed your expectations.
Thank you for choosing LG, and here's to many more wonderful moments in your beautifully remodeled space with your LG TV!
Written by a customer while visiting lg.com
Posted by: Gildy
Verified Purchase:Yes
This is my first OLED and I couldn’t be happier. LG makes the best OLED Panels in my opinion. After a few adjustments the picture is gorgeous, even streaming services that output 720 upscale and look beautiful. Gaming is the best I’ve seen! Highly recommended.
Written by a customer while visiting lg.com
Posted by: SimiSteve
from SoCal
Verified Purchase:Yes
Upgraded my main TV from a 65” OLED. 65” still used in a different location replacing an older LCD TV. Love them both.
Best TVs.
Best TVs.
Written by a customer while visiting lg.com
Posted by: pearl61
Verified Purchase:Yes
We got this Tv about 3 weeks ago. It was a wonderful purchase. The picture is so clear, my husband wanted something with great sound. His hearing not the best and now he keeps it at about 12-15 and its wonderful. He is not telling me to turn it up all the time. I would buy this again for sure.
Written by a customer while visiting lg.com
Posted by: James Drini
Verified Purchase:Yes
Beautiful tv with lots bells and whistles. Easy to use and navigate.
Written by a customer while visiting lg.com