Customer reviews from lg.com
LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Average customer rating
4.7
(387 Reviews)
Rating breakdown 387 reviews
5 Stars
314
4 Stars
51
3 Stars
13
2 Stars
1
1 Star
8
Customer Reviews for LG - 65" Class OLED 4K evo AI C3A Series Smart TV
Posted by: MomDocOf5
from Northbrook, IL
Verified Purchase:Yes
The picture is so sharp and I love the remote control with pointer. The stand-by features are wonderful and I frequently turn on the soothing music when I do t feel like watching tv.
Written by a customer while visiting lg.com
Posted by: 65 OLED C3aua
from Austin Texas
Verified Purchase:Yes
Had it for 3 weeks. The worst OS and menu EVER. The remote is soooooo small I hit two button (because they are so close together) when I only want to hit ONE.
I have a computer nerd and LG owner across the street from my house. It took him 65, that's sixty five minutes, to get the local OTA channels scanned in.
That stupid pointer on the remote is lousy -- moves tooooo fast & doesn't point where I want it.
I have a computer nerd and LG owner across the street from my house. It took him 65, that's sixty five minutes, to get the local OTA channels scanned in.
That stupid pointer on the remote is lousy -- moves tooooo fast & doesn't point where I want it.
Response from lg.comBy Tanisha, social/LG, June 29, 2023
We see that you left a 1 star review, However no details about your experience with us. Thank you for bringing this to our attention. We appreciate you stopping by to share with us. Please contact us directly so that we can lend some assistance to clear up this concern at 800-243-0000 https://www.lg.com/us/support/help-library. ~Tanisha
Written by a customer while visiting lg.com
Customer Rating
4
Hard to use for older people without tech skills
on November 9, 2023
Posted by: CandE
from Palos Verdes CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The picture is wonderful but we are having problems shutting it off. I get screen savers and other questions and I have to go to the home screen twice to shut it off. I googled how to fix this and they suggested changing it on settings but I can’t find settings on the screen.
Response from lg.comBy LG Customer Experience team, Customer Care, November 10, 2023
You can find the LG power button at the bottom of the LG OLED TV, under the LG Logo then hold the button until the TV turns off and repeat to turn on. ~Rita
Written by a customer while visiting lg.com
Posted by: Gladiator14
from Iowa
Verified Purchase:Yes
This is my second of these TV's and they are great TVs.
Response from lg.comBy Tanisha, social/LG, June 15, 2023
“Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your LG TV so much that you decided to go out and do it one more time! We're delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing the LG Family, And we can’t wait to serve you again in the future!” ~ Tanisha
Written by a customer while visiting lg.com
Posted by: Carlosu
Verified Purchase:Yes
The image is outstanding although the sound is weak and flat. This is not material because anyone buying this tv will pair it with a nice surround system. Works great with Sonos. The app set covers everything from Netflix to Amazon Video to YT. The apps work smoothly and fast, comparable to Roku (no need for Roku her).The LG channels are very good and they keep adding more. Worth browsing. I researched a lot before buying it and this is by far the best tv today. Period. It delivers as promised and more. Worth the money.
Written by a customer while visiting lg.com
Posted by: Bsinger
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this TV a couple of weeks ago. So far are very pleased.
Sadly, far too few 4K events. 4K is beautiful
Sadly, far too few 4K events. 4K is beautiful
Written by a customer while visiting lg.com
Posted by: missRae
from Friendswood Tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m living the life with my new 77” lg tv no more glasses in the bedroom I can see the picture and words just fine 😂
Written by a customer while visiting lg.com
Posted by: jerry2144
Verified Purchase:Yes
Gerat picture! Don't like the hub system (too many items on first screen).
Written by a customer while visiting lg.com