Customer reviews from scotchbrand.com
Scotch - Pro Thermal Laminator, 9" Width - White
Average customer rating
1.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
13
4 Stars
0
3 Stars
1
2 Stars
9
1 Star
64
16%of customers recommend this product.
(
12 out of
77)
Customer Reviews for Scotch - Pro Thermal Laminator, 9" Width - White
Customer Rating
2
Random Shut Off
on April 24, 2018
Posted by: jenn93
from Toccoa, GA
Gender:Female
I've typically enjoyed using this product in my classroom. Recently, I was using it and it shut off without warning mid-way through laminating something. I unplugged it and let it cool off before trying to use it again and it would not turn on.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, April 24, 2018
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
3
Wont shut off
on April 10, 2018
Posted by: Spirt
from Tabernacle NJ
Gender:Male
We bought the laminator a week ago. Used it once and laminated 3 sheets and went to use it today and the laminator started running immediately as if the auto-shutoff detected a sheet. Ran two sheets through and they laminated fine, but the machine would not stop running.
No, I would not recommend this to a friend.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Bad lamination pouch feed.
on March 11, 2018
Posted by: Jerry Sr
from Virginia
Gender:Male
I bought this item about 2-3 months ago. The constant problem I have is (looking at the front of the machine) when the lamination starts to feed into the machine the right corner constantly catches on something and folds over regardless of plain paper or photo. Attached are 3 photos of 3 different attempts at lamination. Do you have any suggestions for correction of this issue???
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, March 12, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 M-F 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
on November 14, 2017
Posted by: amanda193020120202
from Raleigh, NC, United States
Gender:Female
I've been using this product for a few weeks now and it has done okay, but this morning when I tried to turn it on, it wouldn't feed at all and something smelled like it was burning. I don't
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, November 15, 2017
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 M-F 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
2
Would Not Purchase/Recommend for Purchase
on November 14, 2017
Posted by: renee123243
from Raleigh, NC, United States
Gender:Female
I bought this almost two months ago, and I wish I hadn't. Within 2 weeks of purchase, the machine refused to load in the laminating pouch. Occasionally, the machine leaves air bubbles and parts of the paper are not laminated. When the machine works, it does a great job, but it has not been functioning properly more and more frequently.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, November 15, 2017
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 M-F 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Just bought and won’t turn on
on November 11, 2017
Posted by: Cristan
from Colorado, United States
I just got the laminator today and was so excited. Turned it on and began to laminate for my classroom project. Mid-way through a sheet, it shut off with no warning. I unplugged it. Let it cool completely and then tried again. Will not turn on at all and it’s my first use. Very disappointed.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, November 13, 2017
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 M-F 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
5
A Great Update for the Scotch Laminator
on July 23, 2017
Posted by: DivineElmo
from Albany, OR, United States
Gender:Female
[This review was collected as part of a promotion.] 3M gave me a free sample of this product to try out and I was pretty stoked to put it thru its paces. Before receiving this free sample, I had been a long time user of one of Scotch's older laminator models (5 + years) and this latest model had a bunch of things that I really loved. The extra wide paper loading area made it easy to laminate scrapbooking pages and signs for the local school that I volunteer for that don't fit the standard 8 1/2 by 11 model. It also seemed to warm up a little faster than my previous model, was whisper quiet while the paper was being run thru the machine (my old model would whine a little) and the laminated products came out cool to the touch when they were finished being laminated. Having the product come out cool is a big plus for me as a mom because it made me feel comfortable that I could have my older son use this with no problem for school projects. The only small issue that I noted was the cool down time of the machine. It did seem to take longer than my older machine but overall, it wasn't anything that bothered me too much. Lastly, but certainly not unimportant, is the new look of the machine. Its pretty sleek and looks so good with my other Apple equipment in my office. I would definitely recommend this machine to anyone
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Terrible Product
on July 10, 2017
Posted by: Billy
from CT, United States
Gender:Male
I purchased this item because Scotch Brand is usually reliable. I used it once and it worked well. I went to use it a second time and it refuses to feed at all. I looked on this site for trouble shooting answers ans there are none. I notice that there are quite a few bad reviews for the same problem I'm having. I also notice that the company is not offering solutions in this area. You can believe , this is the last Scotch product I ever purchase. Not even tape.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, July 12, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com