Customer reviews from scotchbrand.com
Scotch - Pro Thermal Laminator, 9" Width - White
Average customer rating
1.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
13
4 Stars
0
3 Stars
1
2 Stars
9
1 Star
64
16%of customers recommend this product.
(
12 out of
77)
Customer Reviews for Scotch - Pro Thermal Laminator, 9" Width - White
Customer Rating
1
No Power 😡
on April 5, 2025
Posted by: Art Teacher
Have used this unit for a few years, and it has worked perfectly.... until now. Needed to do some laminating, unit does not want to turn on. I see several other comments for the same problem. I always store this in the original box with all the packing materials. It is unacceptable that this no longer works.
Response from scotchbrand.comBy 3M Care Team, April 9, 2025
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Not dependable.
on August 4, 2024
Posted by: Anonymous
I laminated 3 things then while I was printing the next sets it went in to the flashing green ready and will not work anymore. I used it last year no problems very disappointing as now I have to spend more money.
Response from scotchbrand.comBy 3M, August 7, 2024
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Worked 4 times and then nothing
on September 14, 2023
Posted by: Tber
Purchased and worked less than 5 times and now suddenly - nothing. No lights, doesn’t come on. Piece of garbage.
Response from scotchbrand.comBy 3M, 3M Care Team, September 15, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
2
Will not turn on.
on June 3, 2023
Posted by: dsr123
I have had the laminator for about 2 years and only use it at the end of the school year for a couple things. I used it yesterday for about 10 sheets. Today it simply will not turn on. I have seen this in several other reviews too! Did anyone find a solution?
Response from scotchbrand.comBy 3M, 3M Care Team, June 5, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-846-8887 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Garbage.
on April 30, 2023
Posted by: Save your money
I have used this laminator maybe four times, and only laminated ten pages. It will no longer turn on.
Response from scotchbrand.comBy 3M, 3M Care Team, May 1, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Bummer
on March 8, 2023
Posted by: lc3000
I was soooo excited to get this laminator for Christmas! It had a super weird smell when I turned it on that I thought would go away, but it never did. It made my entire house smell so much I wouldn't even use it when my kids were home. And then about 2 months ago it just stopped working. It doesn't turn on at all, and when I reached out for help I was told to be sure it was plugged in. I just wanted something for simple projects. What a bummer.
Response from scotchbrand.comBy 3M, 3M Care Team, March 8, 2023
Thank you for leaving your review. We are sorry to hear this and would not have expected the product to be as described. If you need any further assistance, please connect with us directly at 1-800-328-6276 Monday-Friday 8:00am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Does not Last
on November 16, 2022
Posted by: sci teacher
Gender:Female
I loved this when it worked but one day, it just would not turn on. I am a teacher and this was so convenient
and I only used it a small handful amount of time. I hate wasting money and this was a waste.
and I only used it a small handful amount of time. I hate wasting money and this was a waste.
No, I would not recommend this to a friend.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Quits!
on August 16, 2022
Posted by: DT Teacher
from WA
Gender:Female
I've bought two of these, both quit working within a year of light use. Both have quit working. I am a teacher. I only use this in my room for last minute or occasional use. I use the big machine in the workroom for the bulk of my laminating.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, August 18, 2022
Hello, thank you for taking the time to leave your review. We are sorry to hear of the trouble. We do not expect the product to be as described. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT and provide Case Number 34798831. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com