Customer reviews from scotchbrand.com
Scotch - Pro Thermal Laminator, 9" Width - White
Average customer rating
1.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
13
4 Stars
0
3 Stars
1
2 Stars
9
1 Star
64
16%of customers recommend this product.
(
12 out of
77)
Customer Reviews for Scotch - Pro Thermal Laminator, 9" Width - White
Customer Rating
5
Love Love Love
on March 27, 2015
Posted by: sgardner
from Georgia
Gender:Female
I received this Laminator free to try, but if I had paid for it I would think it was money well spent. I love that it doesn't take up a lot of space and it stores easily. It is also very user friendly and easy to use. It works very well. I have only had one thing that was a bit thicker that I had to run through it twice. I love the settings and all of the different pouches that you can get to laminate things with. I highly recommend this product. It is well worth the money. Easy to set up, easy to use, works great, and easy to store; you can't get any better than that.
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Terrible Product
on July 10, 2017
Posted by: Billy
from CT, United States
Gender:Male
I purchased this item because Scotch Brand is usually reliable. I used it once and it worked well. I went to use it a second time and it refuses to feed at all. I looked on this site for trouble shooting answers ans there are none. I notice that there are quite a few bad reviews for the same problem I'm having. I also notice that the company is not offering solutions in this area. You can believe , this is the last Scotch product I ever purchase. Not even tape.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, July 12, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Quit Working
on September 12, 2018
Posted by: Ks EC Communication Teach
from Kansas
Gender:Female
Worked great for about a month, (This was bought in the middle of July) then the rollers quit rolling the pages through. The machine would not even heat up. Several times I could unplug the laminator and then turn it back on and it would work again, but not even 2 months after purchase it quit working. I am now contacting the company to see if they stand behind their product. Being in education I cannot afford to purchase a new laminator ever month.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, September 13, 2018
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
on January 20, 2020
Posted by: Jackie1987
from Chicago
Gender:Female
Seems like I’m not the only one this is happening to.. used it a few times and now it won’t turn on. Very disappointed. I’m a daycare teacher and used this on some projects.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, January 21, 2020
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Defective. Won't Turn On
on June 17, 2020
Posted by: amandab
I started using this product this week and after laminating about 15 pages over the course of two days, it stopped working. The machine turns off near the end of laminating the sheet and needs to be turned on again. After happening several times, the machine won't turn on again.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, June 22, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
5
Simple and Easy to Use Laminator
on March 29, 2015
Posted by: Sarah
from Decorah, IA, United States
Gender:Female
3M gave me a free sample of this laminating machine to try out in my classroom. It is very easy to use and produced a wonderful quality of laminated product.
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
2 Replacements In 5 Months...
on October 18, 2016
Posted by: manda2016
from Staten Island, NY, United States
Gender:Female
I received this as a gift for getting my first job of teaching and I was so excited!
However, since I have gotten the product I have had to replace it twice. The first time I replaced it the machine it was because it did not turn on. And now after maybe 3-4 uses at most, this machine won't turn on either. I'm so disappointment and now I have to hold off on laminating.
However, since I have gotten the product I have had to replace it twice. The first time I replaced it the machine it was because it did not turn on. And now after maybe 3-4 uses at most, this machine won't turn on either. I'm so disappointment and now I have to hold off on laminating.
No, I would not recommend this to a friend.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Only used once and now won't work!
on January 25, 2017
Posted by: Brittany
from Maine
Gender:Female
[This review was collected as part of a promotion.] I bought this at the beginning of the school year. I have only used it one time to laminate 2 pictures. I went to use it today and it won't turn on. I am very frustrated the machine is brand new and I have only used it ONCE! I do not recommend this product!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, January 25, 2017
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and we would not expect it. For any customer experiencing difficulties we would ask you please call our team at 1.800.328.6276 M-F 8am-4:30pm CT. Thank you!
Written by a customer while visiting scotchbrand.com