Customer reviews from scotchbrand.com
Scotch - Pro Thermal Laminator, 9" Width - White
Average customer rating
1.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
13
4 Stars
0
3 Stars
1
2 Stars
9
1 Star
64
16%of customers recommend this product.
(
12 out of
77)
Customer Reviews for Scotch - Pro Thermal Laminator, 9" Width - White
Customer Rating
1
Loved It For only 3 months
on October 16, 2018
Posted by: frankisthechamp
from Detroit, MI
Gender:Female
It worked great and I loved laminating both in 3 and 5 mil. They have held up great. Unfortunately, I went to laminate on Sunday (after only having it for three months and using it infrequently during that time) and it absolutely conked out. I think it overheated even though I was on the second page I tried laminating. It kept getting hotter. I powered it off and unplugged it to let it cool down. Now it won't turn on. Absolutely disappointing that it broke so quickly.
Response from scotchbrand.comBy Scotch Brand, Social Care, October 17, 2018
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. When you call, please reference case number 5675476 that has been created for you. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Quit Working
on September 12, 2018
Posted by: Ks EC Communication Teach
from Kansas
Gender:Female
Worked great for about a month, (This was bought in the middle of July) then the rollers quit rolling the pages through. The machine would not even heat up. Several times I could unplug the laminator and then turn it back on and it would work again, but not even 2 months after purchase it quit working. I am now contacting the company to see if they stand behind their product. Being in education I cannot afford to purchase a new laminator ever month.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, September 13, 2018
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Ready light never come on
on August 22, 2018
Posted by: Iris
from Los Angeles
Bought 3 month ago and never used. Should have at least tried it. Today first day of school I plug in to use and the ready light never come on, it has been over an hour of waiting. With cover open then closed, then open again. And nothing. Don't waste your money and time.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, August 23, 2018
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Waste of money
on August 11, 2018
Posted by: John Hahn
from Lubbock Tx
Gender:Male
We bought this for my wife’s classroom and used it a few times and this morning the thin metal wire came out with the laminated sheet. After some research I found out it is on the rollers. Waste of money to only be able to use it a few times. Not happy at all.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, August 13, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 M-F 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Horrible do NOT buy
on July 4, 2018
Posted by: Mrs2018
from Texas
I bought one of these laminators to use for my classroom. I used it 3 times then I went to use it again and it wouldn’t turn on. I took it back and exchanged it and I turned that one on and in the middle of laminating it jammed. I put the lamination in correctly and did everything right. I do not understand how a NEVER jam technology can jam when you follow the directions. I will be taking this back and will never buy another scotched brand laminator, I will find one that actually works and is well worth my money.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, July 5, 2018
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Disappointed
on June 7, 2018
Posted by: Kelly123456
from Pace, FL
Gender:Female
I bought this laminator a month or so ago, went to use it yesterday and the (green ready light) per instructions never has come on. The machine has not heated up. Won’t laminate anything. Total waste of money. Can’t find anything on troubleshooting and followed the directions perfectly. I’ve tried numerous times and waited until it shut off.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, June 7, 2018
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Cute but doesn’t feed anything
on May 17, 2018
Posted by: FrustratedBuyer
I bought this laminator a month ago and I have yet to get it to feed any sheets through. The lights are on and “Ready” but nothing happens. I have tried the green tray in every position, different laminator sheets and nothing helps.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, May 17, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 M-F 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Not heating up
on April 30, 2018
Posted by: Nofname
from SF California
I first opened it today. Tried using it but it won’t heat up. Green “ready” button krypton blinking for more than 20 minutes without hearing. On/off button was not responding at all. Tried to turn it off by unplugging from the outlet and a few more attempts with no luck. Total waste of time and money!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, May 1, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 M-F 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com