Customer reviews from scotchbrand.com
Scotch - Pro Thermal Laminator, 9" Width - White
Average customer rating
1.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
13
4 Stars
0
3 Stars
1
2 Stars
9
1 Star
64
16%of customers recommend this product.
(
12 out of
77)
Customer Reviews for Scotch - Pro Thermal Laminator, 9" Width - White
Customer Rating
1
Used Twice
on September 11, 2019
Posted by: baj_
from Muncie, IN
Gender:Female
I used this product two times, weeks apart from each other. I used it last 4 days prior to today and today it won’t turn on. I’ve tried several outlets and nothing. Waste of money as it seems this is happening to more than just myself.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, September 12, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Seems to be a trend...
on September 2, 2019
Posted by: Carolyn277
from Santa Barbara, CA
As I look through the reviews I see the same thing happening to many others as has happened to me. The laminator has turned off and will not turn back on. Used it ok for a while, but suddenly it quit and seems to be dead. Don't buy.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, September 3, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Not recommended
on August 26, 2019
Posted by: Yolanda
from Rocky Mount, NC
Gender:Female
I bought this a little while ago and have only used once. I turned it on this weekend. I was able to do a couple pages then it stop heating up. I turned it off to see if turning it off would help it to heat up when I turned it back on. It turned on, made noise like it was laminating then turned off. I have waited a day and it still won't turn back on. I was happy to get this, but now I feel like it was a waste of money.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, August 28, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Loved it the first time I used it! Then it died.
on August 19, 2019
Posted by: mark321
from Santa Ana, CA
Gender:Male
This is kept on my office shelf. I absolutely loved it the first time I used it!! The feeding tray is perfect, the sheets fed quickly and smooth, and it was such an improvement over the previous laminator I owned. I was so happy I spent the extra money to get a PRO edition laminator. But then the next time I plugged it in to use, the blinking ready light came on and I fed the pouch and sheet through the machine and it came out cold and not laminated. I tried a different outlet in the building but the machine will not heat up or power on, and it's no longer laminating--so sad!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, August 21, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Won't turn on. No way to reset it.
on July 18, 2019
Posted by: Jen123456
from MN
Gender:Female
I bought this laminator this spring and used it a handful of times. The last time I used it, one of the pouches got stuck 7/8 of the way through and there was no way to pull it backwards to get it out so I had to finish pulling it out. Now it won't turn on and has no easily accessible "reset" button.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, July 22, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Do not buy this item
on June 30, 2019
Posted by: Dee44
from Miami, Fl
Gender:Female
I purchased this laminator in March 2015 and I only used this 3 times to laminate my insurance cards. shaking my head. I tried to use it. It turned on and anti jam was lit and it powered off. IJS!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, July 3, 2019
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Too bad! Will find one that works.
on March 23, 2019
Posted by: wild t
from Dover, nj
Gender:Male
Bought it today it came on then it shut down. Got it turn on again after 5 minutes and it went off again. It goes back tomorrow!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, March 25, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Stops working after a few months
on March 19, 2019
Posted by: Annie4321
from Michigan
Gender:Female
I wish I'd read the reviews on this before purchasing. We used this less than 20 times and it suddenly stopped working half way through laminating. I was able to turn it on and finish the page, but now it wont turn on at all. So disappointing.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, March 22, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com