Customer reviews from scotchbrand.com
Scotch - Pro Thermal Laminator, 9" Width - White
Average customer rating
1.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
13
4 Stars
0
3 Stars
1
2 Stars
9
1 Star
64
16%of customers recommend this product.
(
12 out of
77)
Customer Reviews for Scotch - Pro Thermal Laminator, 9" Width - White
Customer Rating
1
Horrible do NOT buy
on July 4, 2018
Posted by: Mrs2018
from Texas
I bought one of these laminators to use for my classroom. I used it 3 times then I went to use it again and it wouldn’t turn on. I took it back and exchanged it and I turned that one on and in the middle of laminating it jammed. I put the lamination in correctly and did everything right. I do not understand how a NEVER jam technology can jam when you follow the directions. I will be taking this back and will never buy another scotched brand laminator, I will find one that actually works and is well worth my money.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, July 5, 2018
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Loved It For only 3 months
on October 16, 2018
Posted by: frankisthechamp
from Detroit, MI
Gender:Female
It worked great and I loved laminating both in 3 and 5 mil. They have held up great. Unfortunately, I went to laminate on Sunday (after only having it for three months and using it infrequently during that time) and it absolutely conked out. I think it overheated even though I was on the second page I tried laminating. It kept getting hotter. I powered it off and unplugged it to let it cool down. Now it won't turn on. Absolutely disappointing that it broke so quickly.
Response from scotchbrand.comBy Scotch Brand, Social Care, October 17, 2018
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. When you call, please reference case number 5675476 that has been created for you. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Horrible!!
on November 8, 2018
Posted by: Sue F
from easton, Pa
Gender:Female
I use this laminator for a couple of days and sadly every single paper waves at the bottom. I laminate some of my children's drawings and its looks horrible.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, November 9, 2018
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Disappointed
on January 8, 2019
Posted by: Jonathan
from Texas
Gender:Male
Bought this about a month ago for my wife who is a teacher we have used it twice went to use it again will not turn on or anything. Waste of time and money find a better machine
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, January 9, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
I should have read reviews prior to buying
on January 12, 2019
Posted by: myblue72
from The Villages, FL
Gender:Male
I bought this laminator for home use. I have laminated a few cards and 6 full size documents. Went to laminate 2 documents for my wife and now the heating element won't work.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, January 14, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Last less than a month!
on January 28, 2019
Posted by: ZSpencer
from Dothan, AL
Gender:Female
I loved this laminator, however when I went to use it... the laminator won't turn on! Very dissapointed!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, January 28, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Wouldn't turn on
on March 8, 2019
Posted by: Missy S
from Columbia,SC
Gender:Female
Only used it about twenty times in a little over a month's time - nowhere close to daily or even weekly! Went to turn it on and it wouldn't come on. Super sad, was really excited to purchase it.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, March 11, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Great Machine But....
on March 14, 2019
Posted by: Veronica
from Aberdeen, WA
Gender:Female
This is a great machine. I absolutely love it. It works well and gets the job done. However, once it gets dust inside or you pass a card through with undried glue, there is no way to clean it. So keep it covered. I would give it a 5-star rating if there was a way to clean it. So if you have only had it for a month or 2 years once it gets dirty inside, it no longer works the same. It causes the laminated pages to have ridges.
Response from scotchbrand.comBy Scotch Brand, Social Care, March 18, 2019
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 M-F 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com