Customer reviews from scotchbrand.com
Scotch - Pro Thermal Laminator, 9" Width - White
Average customer rating
1.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
13
4 Stars
0
3 Stars
1
2 Stars
9
1 Star
64
16%of customers recommend this product.
(
12 out of
77)
Customer Reviews for Scotch - Pro Thermal Laminator, 9" Width - White
Customer Rating
2
Lasted 2 months
on June 23, 2020
Posted by: Maddy99
I bought this laminator back at the end of April and it suddenly stopped working today. I plugged it into various outlets to check but it won't turn on at all. Worked great until now but I'm greatly disappointed it only lasted 2 months.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, June 26, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Defective. Won't Turn On
on June 17, 2020
Posted by: amandab
I started using this product this week and after laminating about 15 pages over the course of two days, it stopped working. The machine turns off near the end of laminating the sheet and needs to be turned on again. After happening several times, the machine won't turn on again.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, June 22, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Dead Unit? Seems it might have some life....
on February 8, 2020
Posted by: QualitySeeker
Gender:Male
Have had this unit for a few years now, and it has worked flawlessly.... until now. Needed to do some laminating, unit does not want to turn on. I do see the power light flash, but then it goes immediately off. Anyone know how to fix this?
No, I would not recommend this to a friend.
(click to see the video)
Response from scotchbrand.comBy Scotch Brand, Social Care, February 10, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
on January 20, 2020
Posted by: Jackie1987
from Chicago
Gender:Female
Seems like I’m not the only one this is happening to.. used it a few times and now it won’t turn on. Very disappointed. I’m a daycare teacher and used this on some projects.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, January 21, 2020
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Disappointed
on January 17, 2020
Posted by: FarmCSA
from Massachusetts
Gender:Female
We replaced an older model Scotch laminator with this one. Unfortunately after a few uses it just won't turn on.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, January 20, 2020
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Breaks quickly
on December 16, 2019
Posted by: Krogulski5
from Pennsylvania
Gender:Female
I am a teacher and love to have a laminator to use in a quick pinch. The great thing about this is that it doesn't jam. The terrible feature is that it breaks rather quickly. I've gone through two already and need to find a new one. Both times the laminator wouldn't heat up anymore after about 15 uses, which isn't much! Very disappointing!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, December 16, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Poor
on December 6, 2019
Posted by: Aidana
from Toronto, ON
Gender:Female
Like all the others, I used it a couple of times and thought it was great. Put away for a couple of weeks and went to use again, it did not work. It smelled like it was burning and over heated instantly.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, December 9, 2019
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team in Canada at 1-800-364-3577.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Disaster. Used once. Then broke.
on November 5, 2019
Posted by: MelissaW
from Atlanta, GA
Gender:Female
Laminated fine first session. Put back in box, stores on shelf. A couple months later, took out of box, plugged in. Heated very hot, then died. Exactly as described in all these other reviews. What a joke. Of course I don’t have the receipt! >-|
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, November 7, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com