Customer reviews from scotchbrand.com
Scotch - Pro Thermal Laminator, 9" Width - White
Average customer rating
1.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
13
4 Stars
0
3 Stars
1
2 Stars
9
1 Star
64
16%of customers recommend this product.
(
12 out of
77)
Customer Reviews for Scotch - Pro Thermal Laminator, 9" Width - White
Customer Rating
1
WHY!!!!!!!
on June 23, 2021
Posted by: KayAnne
from Eufaula, AL
Gender:Female
I bought this in May 2020 for my classroom. It has worked all year with no issues. It hasn't even jammed once. I take it out today after a couple of months without using it. It turned on fine. I walked away to wait for it to heat up. I come back and it is off. I try to turn it back on. NOTHING! I tried plugging it into another plug thinking it was a plug issue. I have tried 4 different plugs, and it has yet to power on. I should have looked at this reviews. My older one was working fine when I bought this one, but I gave it to a friend that needed one and bought this new one. Guess, I should have kept the other one. It was a TL901 and I had had it for 7 years with no issues except the occasional jam!!! I will be going to buy that model now because at least it was reliable. I suggest you bypass this one and go get the TL901 because it is a much better model!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, June 25, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT and reference Case 24777937. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Less than poor
on February 4, 2021
Posted by: Smcr
Gender:Female
This product began acting up about 18 months in with only occasional use - it would turn off automatically after running one laminating sheet through, sometimes in the middle of laminating a sheet. Then at 26 months of still occasional to rare use, it stopped running in the middle of a sheet (the first one I put through that day) and would not turn back on. I'm sorry I purchased the second laminator - the first Scotch laminator I owned was recalled so I question the reliability of any of their products.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, February 8, 2021
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Piece of JUNK!
on January 12, 2021
Posted by: Hamilton89
from Texas
Gender:Female
Really wished I would've read these reviews before buying. Bought this back in June 2020 for my classroom have barely used it and now it has crapped out on me like everyone else's and won't even turn on anymore!! You need to either fix the issue with this model or delete off your product line!! I want my money back!!!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, January 14, 2021
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Started out good..then
on November 5, 2020
Posted by: SKew
from Atlanta, GA
Gender:Female
I bought this three ago and it's already given up. It won't even power on anymore.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, November 5, 2020
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather some details about your experience. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Guess I should have read the reviews
on September 9, 2020
Posted by: deleonardo
from Boerne, TX
Gender:Female
I bought this laminator and used it once. I went to use it today and it won't turn on. How frustrating to have a practically new product not work.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, September 10, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
it worked great for a short time
on September 2, 2020
Posted by: Sean Potter
from Columbia SC
Gender:Male
I have used this machine less than 50 times and now it wont turn on?! It lights up for 1 sec then just shuts off. I have minimal usage on it and it stays in my office; never left it on for more than 8 minutes per usage. crazy.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, September 3, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Disappointing
on July 15, 2020
Posted by: Woopie
from Clearfield
Gender:Female
This Never-Jam Laminator jammed BIG TIME! It was difficult to feed the laminator pouches through, and it only lasted a little over a year. it is definitely NOT worth the price.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, July 20, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Very disappointed in this model
on June 28, 2020
Posted by: laurap5
from Humble, Tx.
Gender:Female
I had my previous Scotch laminator for YEARS and absolutely loved it! I've had this one for just a few days and am very frustrated. It allows me to laminate only a couple of sheets back to back, then will not allow me to load anymore. It appears to "jam" and does not allow anything to go through.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, July 2, 2020
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mo-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com