Customer reviews from scotchbrand.com
Scotch - Pro Thermal Laminator, 9" Width - White
Average customer rating
1.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
13
4 Stars
0
3 Stars
1
2 Stars
9
1 Star
64
16%of customers recommend this product.
(
12 out of
77)
Customer Reviews for Scotch - Pro Thermal Laminator, 9" Width - White
Customer Rating
1
Avoid this product!
on July 13, 2022
Posted by: 633squadron
Just received this laminator. Used it yesterday, worked fine.
Today I plug it in and turn it on. Ready light never appears, but then laminator shuts off completely (I assume it overheated). This is the second time this has happened; I returned the first laminator a couple of days ago.
The experience is unsatisfactory. The instructions don't say anything about preventing overheating, and neither does the website
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, July 15, 2022
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm Central Time. Please provide case number 34042848 when contacting us. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Quit Working
on April 20, 2022
Posted by: Anonymous
from Carson, WA
Gender:Female
Quit working after just 3 times of use. Frustrated beyond words, don't have time for all the returning and waiting for a new one. We wanted to try a different brand than we had been using to see if it would last longer. I guess NO was our answer to that!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, April 26, 2022
So sorry to hear you had trouble with the product! Thank you for taking the time to rate & review this Scotch Thermal Laminator - TL906. We’d like to learn more about your experience and determine if we can assist you with a warranty on the unit. Please call us at your earliest convenience, toll free at 1-800-328-6276 Mon-Fri 8:00-4:30 CT so we can assist you further and reference case 32246097.
Written by a customer while visiting scotchbrand.com
Customer Rating
2
Stopped working after a year
on March 24, 2022
Posted by: Kirsten89
Gender:Female
I bought this laminator at the start of the school year last year, since my kids were going to remote it felt like a good idea to have a laminator on hand. I have used it a handful of times or less. Today, I went to laminate a chore chart I made for my youngest and it won't turn on at all. I know it was a fairly inexpensive product, but it's annoying. Especially seeing a lot of reviews similar to mine.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch, PACE Social Care, March 25, 2022
So sorry to hear you had trouble with the product! Thank you for taking the time to rate & review this Scotch Brand product. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-328-6276 Mon-Fri 8:00-4:30 CT so we can assist you further and reference case 31526296.
Written by a customer while visiting scotchbrand.com
Customer Rating
5
Great portable laminator
on January 24, 2022
Posted by: Jorgeden
from Howell, NJ
Gender:Male
Use it twice with wonderful results. Used for household.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Stopped working after five uses
on November 6, 2021
Posted by: Ken65
from Akron, Ohio
Gender:Female
I bought this item at the end of August. I have only used it about 5 times and it stopped working. Very frustrating!!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Team, November 9, 2021
Thank you for taking the time to leave your review. We are sorry to hear of the trouble. We would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT and reference case 28212030. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
used maybe 3 times and won't work!!!!!
on October 25, 2021
Posted by: JB1002
from MA
Gender:Female
I bought this a few weeks ago to replace my old laminator that got jammed. I have maybe used it 3 times and now it turns on, the green ready light flashes and it doesn't heat up. So frustrating!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Care, October 29, 2021
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT and provide case 27985056. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
works great until it dies
on October 6, 2021
Posted by: unlaminated
from cleveland, oh
it worked well- i only use it for a few random things- nothing regularly. but just after 16 months it stopped turning on. the manufacturer only covers it for 1 year, so it just magically stops working just when the warranty is over.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Team, October 8, 2021
Hello, thank you for taking the time to leave your review. Your feedback is very important to us and we will be sure to forward your comments. As the units don't come with information on how often or long it is used, as the manufacture we cover the unit for 1 year from dated sales receipt. Unfortunately, with your unit as it is beyond this time frame, we are not able to determine why it may have stopped working for you and are sorry that we couldn't help you further. However, if you have any additional feedback or questions, please feel free to reach out to our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT and provide them with case 27356062.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Stopped working after 1 year
on September 28, 2021
Posted by: jbear
I bought this laminator a year ago and used it sporadically in that time. Now it won't power on. What a waste.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Team, October 1, 2021
We are sorry to hear about your trouble and appreciate the time you took to provide this review! We would be happy to talk to you further to get more details about your experience. We ask that you contact our team at 1-800-328-6276 Mon-Fri 8:00-4:30 CT and provide them with case 27246928.
Written by a customer while visiting scotchbrand.com