Customer reviews from sharkninja.com
Ninja - FrostVault 65-qt. Wheeled Cooler with Cold Dry Zone - Birch Beige
Average customer rating
4.7
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
53
4 Stars
3
3 Stars
4
2 Stars
1
1 Star
2
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Ninja - FrostVault 65-qt. Wheeled Cooler with Cold Dry Zone - Birch Beige
Customer Rating
5
Coolest cooler around town
on May 28, 2026
Posted by: Just Go Tennessee
Gender:Male
Took it out on the lake for 8 hours for Memorial Day. The features of this ice chest are legendary and the ice hardly even melted. We could’ve gone another few days! So glad we got the one with wheels! Such an innovative cooler and it kept our sandwiches nice and dry!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very pleased
on May 28, 2026
Posted by: Pi ss on t i ts
Gender:Male
Took it camping and it lasted days. Put jn 7 lb on day three though it really didn't need it. Colder drinks than the new fridge and the food storage kept mest butter and cheese perfect even in hot weather
Written by a customer while visiting sharkninja.com
Customer Rating
1
Does not hold ice for long
on May 12, 2026
Posted by: Nik25
I bought this cooler a little over a month ago and have been highly disappointed. While it does have a ton of room, it does not hold ice for more than 2 days at best. I waited to write this to try all the tricks…prepping it before hand, keeping it out of the sun, we even brought it inside to the ac…we have a knock off that holds ice so much longer. Aside from that I love the room and drawer but it defeats the purpose to not even be able to go camping for a weekend unless we eat all cold stuff the first day. I saved up for a while and treated myself so I wanted to love this cooler so bad but unfortunately it just doesn’t do as advertised.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 12, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re really sorry to hear about your disappointment, especially after saving up and looking forward to using the cooler for camping trips. We understand how frustrating it is when ice retention doesn’t meet expectations, particularly after trying recommended tips like pre‑chilling, keeping it out of direct sunlight, and storing it indoors. We truly appreciate you sharing such detailed feedback, as it helps us identify where improvements are needed. The link below will take you to our support page, where you’ll find detailed guidance to help resolve the issue. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/FB200-Series-Ninja-FrostVault-Wheeled-Cooler-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re really sorry to hear about your disappointment, especially after saving up and looking forward to using the cooler for camping trips. We understand how frustrating it is when ice retention doesn’t meet expectations, particularly after trying recommended tips like pre‑chilling, keeping it out of direct sunlight, and storing it indoors. We truly appreciate you sharing such detailed feedback, as it helps us identify where improvements are needed. The link below will take you to our support page, where you’ll find detailed guidance to help resolve the issue. If troubleshooting is unsuccessful, someone from our team will reach out to continue assisting you.
https://support.sharkninja.com/article/FB200-Series-Ninja-FrostVault-Wheeled-Cooler-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
The drawer
on April 16, 2026
Posted by: Miny
from North Carolina
Gender:Female
Received this today have to say I am impressed. Looks like exactly what I wanted. I love the draw addition.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Favorite cooler
on April 15, 2026
Posted by: HMom
Gender:Female
Bought this last year for family vacation and it was absolutely amazing. Hold ice for days! The dry drawer works like a fridge and comes in handy for snack on the road
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love the cold dry storage!
on April 12, 2026
Posted by: Mama2twokidz
Gender:Female
I recently picked up the Ninja FrostVault 65-qt. Wheeled Cooler, and it has seriously exceeded my expectations. The standout feature for me is the Cold Dry Zone—it keeps items cold without them getting soggy. Being able to separate dry goods from ice is a total game-changer for camping trips and long days at the park.
The cooling performance is impressive. Ice retention lasts for days, even in warmer temperatures, which makes it perfect for extended outings. The 65-quart capacity is generous, easily holding drinks, food, and more for a group without feeling cramped.
I also love the wheeled design. It’s sturdy, rolls smoothly, and saves a ton of effort when transporting a fully loaded cooler. The handles are well-built and comfortable to grip, which adds to the overall durability and ease of use.
Overall, this cooler is well-designed, reliable, and worth every penny. If you’re looking for something that combines strong ice retention with smart storage features, this is definitely a top of the line cooler.
Written by a customer while visiting sharkninja.com
Customer Rating
5
👍🏻👍🏻👍🏻
on March 28, 2026
Posted by: Blessed dad of 2
from Kettering, OH.
Gender:Male
I love this cooler. Ice holds well The handle is nice & sturdy. I love the drawer feature for lunch meats or others that you want to keep dry from the ice melting. The divider I bought is worth it. We kept the alcohol & non alcoholic drinks separate. Worth the price.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Buy this!!!
on December 1, 2025
Posted by: leneec1_7118
[This review was collected as part of a promotion.] This cooler is huge! This product is absolutely amazing! Everything lasts so long when the cooler is filled and keeps everything cool. The wheels make it easy to get around because it can get super heavy with everything in it. It is definitely sturdy and durable. The only thing that would make this any better as if it came in pink lol
Written by a customer while visiting sharkninja.com