Customer reviews from sharkninja.com
Ninja - FrostVault 65-qt. Wheeled Cooler with Cold Dry Zone - Birch Beige
Average customer rating
4.6
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
45
4 Stars
3
3 Stars
4
2 Stars
0
1 Star
2
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for Ninja - FrostVault 65-qt. Wheeled Cooler with Cold Dry Zone - Birch Beige
Customer Rating
5
Amazing Product
on June 12, 2025
Posted by: Rhonda
I bought this a week ago and we put ice in it to test it. We filled up with ice left in back of truck in full sun and ice lasted 5 days and the drawer stayed between 37-40 degrees.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Give me a Ninja over anything else!
on September 8, 2025
Posted by: Djackson
from Georgia
Gender:Female
I found my 65 quart frost vault on sale and purchased it. I bought it mainly because of my other ninja products.
I have not been disappointed at all. I love this cooler!
I have to carry refrigerated medications with me when we travel, both for my dog and myself. The drawer is a mini refrigerator. All medications stayed at the perfect temperature. The small amount of ice lasted for days and the initial ice packs that I started with were still frozen. I won't buy anything else!
I have not been disappointed at all. I love this cooler!
I have to carry refrigerated medications with me when we travel, both for my dog and myself. The drawer is a mini refrigerator. All medications stayed at the perfect temperature. The small amount of ice lasted for days and the initial ice packs that I started with were still frozen. I won't buy anything else!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Pretty awesome!
on June 10, 2025
Posted by: MNRauto
from Michigan
Gender:Male
Was on the fence about buying a 12 volt refrigerator/cooler or a premium cooler like this ninja 65qt for our family camping and ORV trips. I chose this cooler because I felt we would get many more years out of it instead of the portable refrigerator. Also the Frost vault drawers are awesome. I was worried about previous reviews stating that this cooler is way huge and extremely heavy but I don't think it's bad at all. Right full of ice, drinks, and food I bet it's close to 80 lbs which is heavy but manageable. If that's too much, grab a friend for help! The cooler is built very well, the pull handle resembles dirt bike handlebars and are made of solid steel with grips. The wheels are of quality also with bearings which impressed me. Ice retention I'm still waiting to test. We only used this cooler once and only for one day so far.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent quality cooler
on June 11, 2025
Posted by: TimmAY
I bought the 65qt cooler. This is THE cooler to purchase! The quality is exceptional. The dry zone with locking latch is a perfect feature and works extremely well! I highly recommend this cooler and the Ninja brand!
Written by a customer while visiting sharkninja.com
Customer Rating
5
So happy we bought
on June 12, 2025
Posted by: Rhonda
We bought this 2 weeks ago and we are so glad we did. We put ice in it to test out. 5 days later still had ice and drawer was reading 37-40 degrees. It was in back of truck the entire time so full sun.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Epic Cooler
on June 28, 2025
Posted by: Mama Fox
from Boise, ID
Gender:Female
I am obsessed with this cooler. The dry shelf is GENIUS and it works so well. We took this camping and never had to refill ice over 4 days. 4!!! The pull lever is super sturdy and high quality as are the wheels. The whole thing feels beautifully designed and not cheap. And I think all of us start with the cheap beer cooler that can't seal and can't hold more than a case of beer cans. This cooler is the Michael Jordan of coolers. I would buy another in a second. Also I love the huge size but it definitely was heavy once full so be sure to take that into account when thinking about which size to nab up.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Disappointing.
on June 9, 2026
Posted by: Geezerglide
from California
Gender:Male
Looks good, feels sturdy, but wouldn't keep ice very long at all. Putt 20 pounds of Ice in it and drove 200 miles, and when we got to our destination, about three hours, all we had was cold water.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 9, 2026
Hi there,
Thank you for taking the time to leave a review.
We're really sorry to hear that the ice retention didn’t meet your expectations, especially after such a long drive. We completely understand how frustrating it must have been to arrive and find the ice had melted much sooner than anticipated. Performance can sometimes vary depending on factors like how often the cooler is opened, how full it is, and the external temperature. We’d love the opportunity to look into this further and help you get the most out of your product. We recommend using the link below, for troubleshooting tips. If the issue continues after trying these steps, our customer support team would be happy to assist further and explore available options with you.
https://support.sharkninja.com/article/FB200-Series-Ninja-FrostVault-Wheeled-Cooler-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're really sorry to hear that the ice retention didn’t meet your expectations, especially after such a long drive. We completely understand how frustrating it must have been to arrive and find the ice had melted much sooner than anticipated. Performance can sometimes vary depending on factors like how often the cooler is opened, how full it is, and the external temperature. We’d love the opportunity to look into this further and help you get the most out of your product. We recommend using the link below, for troubleshooting tips. If the issue continues after trying these steps, our customer support team would be happy to assist further and explore available options with you.
https://support.sharkninja.com/article/FB200-Series-Ninja-FrostVault-Wheeled-Cooler-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Top of the line cooler!
on August 4, 2025
Posted by: Greg75
from Missouri
Gender:Male
We bought this right after 4th of July during the hottest temperatures so far this summer here in Missouri. This cooler worked flawlessly and the drawer is the best thing about this design. We absolutely love it. Prep the cooler the day before, use common sense with it outside in the heat and this cooler will work as described. PRE CHILL... Put a bag of ice in the cooler the night before. Make sure all contents going inside is pre chilled as well. Nothing hot or room temp. Fill the cooler back with fresh ice anytime you dump water out and keep the lid closed as much as possible. Use extra ice if you're refilling with warm contents.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com