Customer reviews from sharkninja.com
Ninja - FrostVault 65-qt. Wheeled Cooler with Cold Dry Zone - Birch Beige
Average customer rating
4.7
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
53
4 Stars
3
3 Stars
4
2 Stars
1
1 Star
2
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Ninja - FrostVault 65-qt. Wheeled Cooler with Cold Dry Zone - Birch Beige
Customer Rating
5
Highly recommended!
on June 18, 2026
Posted by: CoolerMan85
from Shawano, WI
Gender:Male
Incredible cooler. I've taken it on several camping trips now and the ice lasts for days. Clearly, one needs to be smart with use but overall, couldn't be happier. The drawer is also key. Food stays super cold and dry. A critical asset and a standout among coolers broadly.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
I’m satisfied
on June 15, 2026
Posted by: DivinielMarieT
This is the best cooler as it has multiple functions in one. The design and stability are of the highest quality. It is portable and gives comfort for every activity use.
Written by a customer while visiting influenster.com
Customer Rating
5
These scores looked like they would keep everythin
on June 13, 2026
Posted by: Jeffrey 1234
I think the these scores are gonna be so good. I'll be taking them fishing and i wanna go to like 4 July parties and stuff like that.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing Cooler!!
on June 11, 2026
Posted by: Cindy274
I recently got this cooler. And it is AMAZING!! I am going to use this for YEARS!! It is SO sturdy and well made!! It's so incredible!! I Would highly recommend their cooler!! I love the drawer as well!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Disappointing.
on June 9, 2026
Posted by: Geezerglide
from California
Gender:Male
Looks good, feels sturdy, but wouldn't keep ice very long at all. Putt 20 pounds of Ice in it and drove 200 miles, and when we got to our destination, about three hours, all we had was cold water.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, June 9, 2026
Hi there,
Thank you for taking the time to leave a review.
We're really sorry to hear that the ice retention didn’t meet your expectations, especially after such a long drive. We completely understand how frustrating it must have been to arrive and find the ice had melted much sooner than anticipated. Performance can sometimes vary depending on factors like how often the cooler is opened, how full it is, and the external temperature. We’d love the opportunity to look into this further and help you get the most out of your product. We recommend using the link below, for troubleshooting tips. If the issue continues after trying these steps, our customer support team would be happy to assist further and explore available options with you.
https://support.sharkninja.com/article/FB200-Series-Ninja-FrostVault-Wheeled-Cooler-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're really sorry to hear that the ice retention didn’t meet your expectations, especially after such a long drive. We completely understand how frustrating it must have been to arrive and find the ice had melted much sooner than anticipated. Performance can sometimes vary depending on factors like how often the cooler is opened, how full it is, and the external temperature. We’d love the opportunity to look into this further and help you get the most out of your product. We recommend using the link below, for troubleshooting tips. If the issue continues after trying these steps, our customer support team would be happy to assist further and explore available options with you.
https://support.sharkninja.com/article/FB200-Series-Ninja-FrostVault-Wheeled-Cooler-Troubleshooting-Guide?redirect=false
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
3
Wrong color
on June 4, 2026
Posted by: Vicki's
Gender:Female
I love my cooler the only thing is I didn't get the right color I ordered.Thats why I only gave it 3 stars
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, June 5, 2026
Hi Vicki,
Thank you for taking the time to leave your review.
We’re so glad to hear that you love your cooler. We also understand how disappointing it must be to receive a different color than the one you originally ordered.
Your feedback is important to us, and we will be sure to share it with our internal teams as we continue working to improve our order accuracy and overall customer experience.
If there’s anything we can do to help make this right, or if you’d like assistance with your order, we’d love to hear from you. Please feel free to reach out to our Customer Care team using the link below:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave your review.
We’re so glad to hear that you love your cooler. We also understand how disappointing it must be to receive a different color than the one you originally ordered.
Your feedback is important to us, and we will be sure to share it with our internal teams as we continue working to improve our order accuracy and overall customer experience.
If there’s anything we can do to help make this right, or if you’d like assistance with your order, we’d love to hear from you. Please feel free to reach out to our Customer Care team using the link below:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great ice chest
on June 2, 2026
Posted by: Hottostito
Gender:Male
Great ice chest! Has features that some ice chest that are twice the price don’t have!
Written by a customer while visiting sharkninja.com
Customer Rating
5
EXCELLENT PURCHASE
on May 31, 2026
Posted by: Happy in TN
from Tennessee
Gender:Female
Ought this last summer and LOVE LOVE LOVE it! It really keeps everything super cold and keeps ice for days! Got tired of carrying all the different coolers and this one does it all!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com