Customer reviews from bydash.com
DASH - Aqua 0.5 qt Ice Cream Maker 7 in. H X 6 in. W X 7 in. L - Blue
Average customer rating
4.6
(681 Reviews)
Rating breakdown 681 reviews
5 Stars
505
4 Stars
113
3 Stars
40
2 Stars
7
1 Star
16
96%of customers recommend this product.
(
613 out of
640)
Customer Reviews for DASH - Aqua 0.5 qt Ice Cream Maker 7 in. H X 6 in. W X 7 in. L - Blue
Customer Rating
5
Works very well
on March 1, 2026
Posted by: Anonymous
from US
Works very good... makes very smooth icecream if you churn it long enough (~25 min)
I would recommend this to a friend!
Written by a customer while visiting bydash.com
Customer Rating
5
Ice cream maker
on March 13, 2026
Posted by: Lisa D.
from US
It looks interesting, but I have not used it as of yet.
I would recommend this to a friend!
Written by a customer while visiting bydash.com
Customer Rating
5
Hopeful
on March 18, 2026
Posted by: Susi
from US
Just got it today. Read the directions and followed them. The clean & dry cup is in the freezer, so we'll see in a couple days.
I would recommend this to a friend!
Written by a customer while visiting bydash.com
Customer Rating
5
Excellent
on March 18, 2026
Posted by: Carrie b.
from US
Did exactly what I wanted. Makes ice cream taste so great with texture without the high price tag
I would recommend this to a friend!
Written by a customer while visiting bydash.com
Customer Rating
4
Ice cream maker
on March 19, 2026
Posted by: Chels
from US, United States
Great single size portion
I would recommend this to a friend!
Written by a customer while visiting bydash.com
Customer Rating
4
It’s alright
on March 24, 2026
Posted by: Lisette F.
from US, United States
It makes ice cream but it’s like soft serve
I would recommend this to a friend!
Response from bydash.comBy Dash Customer Service, March 25, 2026
Hello! Please make sure to freeze the cooling bowl upright for at least 24 hours.
Chilling your ingredients/mix in the refrigerator or the freezer to cool it down will help with the cooling process in the bowl.
For best results, pour your ice cream mixture through the food chute while the motor is running.
When you continue to churn the ice cream the mug is most effective in the first 20 minutes.
When it is churned much longer it can start to heat up and start to melt the ice cream.
Our customer support team is at your service Monday - Friday 9AM-5PM EST. Reach us at 1 (800) 898-6970 or bydash.com/help. Please reach out to us if you are still experiencing this issue, we are happy to help!
Chilling your ingredients/mix in the refrigerator or the freezer to cool it down will help with the cooling process in the bowl.
For best results, pour your ice cream mixture through the food chute while the motor is running.
When you continue to churn the ice cream the mug is most effective in the first 20 minutes.
When it is churned much longer it can start to heat up and start to melt the ice cream.
Our customer support team is at your service Monday - Friday 9AM-5PM EST. Reach us at 1 (800) 898-6970 or bydash.com/help. Please reach out to us if you are still experiencing this issue, we are happy to help!
Written by a customer while visiting bydash.com
Customer Rating
5
Great
on March 28, 2026
Posted by: Breial
from US, United States
Works very well. I wish I would have brought more. It makes great gifts for anyone.
I would recommend this to a friend!
Written by a customer while visiting bydash.com
Customer Rating
5
First time buyer
on March 29, 2026
Posted by: Sara
from US, United States
My first ever ice cream maker. I have the mug in the freezer getting ready to make chocolate ice cream tomorrow.
I would recommend this to a friend!
Written by a customer while visiting bydash.com