Great little machine! Seems to do exactly what it says it will. If you follow the instructions and recipes it makes the ice cream exactly as it says it will. Very convenient and will definitely need to be purchasing lids for the ice cream I can’t eat.
I've only tried one (vegan) recipe, but the ice cream maker worked as advertised. Only problem is that as I went to eat it, the coconut ice cream froze pretty solidly to the mug and it was hard to get the last 1/4" thickness of ice cream off the surface of the mug because it was frozen rock solid.Gotta try a real ice cream with cream and egg yolks and see how well it incorporates air.
I would recommend this to a friend!
Response from bydash.comBy Dash Customer Service, September 16, 2026
Hello!
The high water content in many vegan/low fat milks is the enemy of ice cream makers.
Both protein and fat are natural thickeners as there's a big difference in the protein and fat content of dairy compared to soy, cashew, coconut, hemp and other vegan milks.
For naturally low-fat almond milk adding coconut oil works well.
Coconut oil is similar to butterfat and has been used for centuries to replace butter. Even so, coconut oil is a more saturated fat than that in dairy cream and freezes differently.
Our customer support team is at your service Monday - Friday 9AM-5PM EST. Reach us at 1 (800) 898-6970 or bydash.com/help.
Please reach out to us if you need any assistance, we are happy to help!
Made two batches so far. Works very well but pay attention to the amounts of ingredients.I do 3/4 cup for the Mug version.Very happy with it and I also have the Pint version.