Customer reviews from bydash.com
DASH - Aqua 0.5 qt Ice Cream Maker 7 in. H X 6 in. W X 7 in. L - Blue
Average customer rating
4.6
(717 Reviews)
Rating breakdown 717 reviews
5 Stars
529
4 Stars
123
3 Stars
42
2 Stars
7
1 Star
16
96%of customers recommend this product.
(
647 out of
674)
Customer Reviews for DASH - Aqua 0.5 qt Ice Cream Maker 7 in. H X 6 in. W X 7 in. L - Blue
Customer Rating
5
Ice Cream
on April 11, 2026
Posted by: Lynn H.
from US, United States
Awesome product!!
I would recommend this to a friend!
Written by a customer while visiting bydash.com
Customer Rating
5
Great ice cream machine
on April 11, 2026
Posted by: Sydney N.
from US, United States
We love this ice cream machine would recommend.
I would recommend this to a friend!
Written by a customer while visiting bydash.com
Customer Rating
5
Good
on April 5, 2026
Posted by: Courtney W.
from US, United States
We like it
I would recommend this to a friend!
Written by a customer while visiting bydash.com
Customer Rating
5
Delicious
on April 4, 2026
Posted by: Sheri
from US, United States
Perfect texture
I would recommend this to a friend!
Written by a customer while visiting bydash.com
Customer Rating
4
Good
on April 1, 2026
Posted by: Harshcritic101
from US
Makes good ice cream with easy ingredients but it was unclear what "inactive chill time" or "chill time" meant and I didn't know how long to leave it to churn.
I would recommend this to a friend!
Written by a customer while visiting bydash.com
Customer Rating
5
First time buyer
on March 29, 2026
Posted by: Sara
from US, United States
My first ever ice cream maker. I have the mug in the freezer getting ready to make chocolate ice cream tomorrow.
I would recommend this to a friend!
Written by a customer while visiting bydash.com
Customer Rating
5
Great
on March 28, 2026
Posted by: Breial
from US, United States
Works very well. I wish I would have brought more. It makes great gifts for anyone.
I would recommend this to a friend!
Written by a customer while visiting bydash.com
Customer Rating
4
It’s alright
on March 24, 2026
Posted by: Lisette F.
from US, United States
It makes ice cream but it’s like soft serve
I would recommend this to a friend!
Response from bydash.comBy Dash Customer Service, March 25, 2026
Hello! Please make sure to freeze the cooling bowl upright for at least 24 hours.
Chilling your ingredients/mix in the refrigerator or the freezer to cool it down will help with the cooling process in the bowl.
For best results, pour your ice cream mixture through the food chute while the motor is running.
When you continue to churn the ice cream the mug is most effective in the first 20 minutes.
When it is churned much longer it can start to heat up and start to melt the ice cream.
Our customer support team is at your service Monday - Friday 9AM-5PM EST. Reach us at 1 (800) 898-6970 or bydash.com/help. Please reach out to us if you are still experiencing this issue, we are happy to help!
Chilling your ingredients/mix in the refrigerator or the freezer to cool it down will help with the cooling process in the bowl.
For best results, pour your ice cream mixture through the food chute while the motor is running.
When you continue to churn the ice cream the mug is most effective in the first 20 minutes.
When it is churned much longer it can start to heat up and start to melt the ice cream.
Our customer support team is at your service Monday - Friday 9AM-5PM EST. Reach us at 1 (800) 898-6970 or bydash.com/help. Please reach out to us if you are still experiencing this issue, we are happy to help!
Written by a customer while visiting bydash.com