Customer reviews from ATT.com
Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Cloud White
Average customer rating
4 out of 5
4
(63 Reviews)
Open Ratings Snapshot
Rating breakdown 63 reviews
5 Stars
41
4 Stars
4
3 Stars
7
2 Stars
2
1 Star
9
71%of customers recommend this product. 
(
39 out of 55
)
Best Buy Privacy Policy
Customer Reviews for Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Cloud White
Customer Rating
5 out of 5
5
Prefer over iPhone 17 Pro
on November 8, 2025
Posted by: CaliJoe
Verified Purchase:Yes
I love the iPhone Air. It is simple and perfect. Simply perfect! It feel great in your hands and the battery lasts a lot longer than you would expect. I actually prefer it for everyday use over my iPhone 17 Pro. I looks fantastic in a green leather case and I must say it gets lots of looks when I am out and about.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Thin is good!
on November 8, 2025
Posted by: Anonymous
from South Georgia
Verified Purchase:Yes
Great thin phone, I compare it to Pro Mac almost the same screen size but much lighter. Cost less.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Not for me
on November 8, 2025
Posted by: Kimberle
from California
Verified Purchase:Yes
The phone is just okay for me. I have it for a month now and have been wanting to love it.
However it does not have what i need.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Satisfied
on November 6, 2025
Posted by: D Long
from Mississippi
Verified Purchase:Yes
Love the new thin design!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
DONT GET
on November 6, 2025
Posted by: Tahk
from Philadelphia
Verified Purchase:Yes
Phone gets hot very fast!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Battery suck
on November 1, 2025
Posted by: Mikeyfox
from Kansas city mo
Verified Purchase:Yes
Over all not a bad phone battery life however just sucks
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, November 10, 2025
Hey Mikey, we appreciate you sharing your thoughts on the iPhone Air. We can see how the battery life of the device is affecting your overall experience with the device, especially when you are enjoying all of it's other features. We are committed to troubleshoot and help with battery optimization tips so that you can enjoy your device to it's fullest. Meanwhile, here are few steps you may try from your end and see if it helps:

1.Optimize Battery Charging: Enable Optimized Battery Charging to prevent overcharging.
2.Adjust Settings: Disable background app refresh, auto-brightness, and raise to wake to reduce battery consumption.
3.Use Adaptive Power: Enable Adaptive Power mode to adjust performance based on usage patterns.
4.Monitor Usage: Regularly check the Daily Usage chart in Settings > Battery to identify high battery usage and make adjustments
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Best iPhone I ever had
on October 31, 2025
Posted by: Drew CB
from Malibu, CA
Verified Purchase:Yes
I love it! crystal clear screen.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Iphone Air17
on October 29, 2025
Posted by: Meeeeee29
Verified Purchase:Yes
Sound is not good enough. If you are after a good loud sound from your phone, iphone air is not for you. The rest is good.
Written by a customer while visiting ATT.com
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