Customer reviews from ATT.com
Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Cloud White
Average customer rating
4
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
41
4 Stars
4
3 Stars
7
2 Stars
2
1 Star
9
71%of customers recommend this product.
(
39 out of
55)
Customer Reviews for Apple - Refurbished Excellent - iPhone Air 256GB (Unlocked) - Cloud White
Posted by: A Tran
from Houston TX
Verified Purchase:Yes
The phone is very light. I love it. Camera is good too
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: roeiboot
from US of A
Verified Purchase:Yes
The iPhone Air may not be a great success sales-wise but to me it’s the best iPhone to date. The iPhone X was my favorite but dropped to 2nd place. It’s light (not as light as reviewers said) but it’s definitely thin, feels awesome in the hand. I sometimes just hold it without using it ;-}.. I got it about a week after release. Never had battery concerns -trying to cut back on tech usage anyway. Camera is just fine. The only small “issue” is watching videos, sound is kind of soft but absolutely not a dealbreaker.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: CJ Davis
from Des Moines, IA
Verified Purchase:Yes
I waited a few weeks after the launch of the iPhone Air before deciding and I’m happy with the overall battery life and performance. To me, this phone as zero issues with battery life unplugging my phone at 4:00AM and charging it at 9:00PM at night with 40-50% battery left. Coming from an iPhone 14 Pro, the additional screen real estate is nice, but the difference in weight is very noticeable. The camera performance is subpar and the omission of a wide angle/macro camera is the biggest complaint I have. The single speaker does great for conference calls and I use AirPods for listening to music. I really enjoy the slim profile and ease of use storing in my pocket. Apple Intelligence is not a game changer whatsoever and I’m very underwhelming with the features offered in iOS26. Overall, worth the trade-offs stated above.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I ordered it, had to go through the vetting process and it kicked me out. No reasons given. I'm an IT expert so this is not something I can't figure out... This website is the worst for a global company. So...I just didn't try again. No sale.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Almighty Technology
from Chicago
Verified Purchase:Yes
Coming from the S25 Edge, my devices before that included ; Sony Xperia 1V, Xiaomi 14T & 15, Oneplus 13 , Pixel 9 , Nothing Phone 2 , S21 Ultra and a few more devices I’ve had a bunch of iPhones up until 14 series is when I stopped buying iPhone had a pro. I loved the Pixel 7 series over the 6 but something was missing. This design on the iPhone Air is top tier my only knock is IOS 26.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, December 16, 2025
Hey there, thank you for sharing your detailed journey through so many devices. It’s clear you know your tech! We’re glad to hear you’re enjoying the iPhone Air’s design and that it stands out among the impressive range of devices you’ve tried. We understand iOS 26 might take some getting used to, especially coming from such a variety of Android and iOS experiences. We hope the iPhone Air continues to grow on you and delivers the performance and style you’re looking for. If you need any kind of tips or suggestions for making your device work better, we are here to help! Meanwhile, you can check out this link: https://www.att.com/device-support/index/Apple/iPhoneAir/ and explore your device settings and its features.
Written by a customer while visiting ATT.com
Posted by: iMikee
from Missouri
Verified Purchase:Yes
Perfect reset, it gives the feeling of a new phone without the extreme cost or loss of familiarity. The battery life isn’t an issue. If you’re an average consumer this phone is for you. The single camera is perfectly fine and does great in concerts.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: HZac
from Houston Tx
Verified Purchase:Yes
The battery life was entirely to short. I’d take my phone off the charge at 8am and by 11am it would have 20% battery.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Freddy videa
from Indiana
Verified Purchase:Yes
I don't like it, I would like the 17 pro max
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com