Customer reviews from elementelectronics.com
Element Electronics - 65 4K UHD HDR Frameless Xumo TV
Average customer rating
4.1
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
14
4 Stars
3
3 Stars
6
2 Stars
1
1 Star
1
83%of customers recommend this product.
(
19 out of
23)
Customer Reviews for Element Electronics - 65 4K UHD HDR Frameless Xumo TV
Customer Rating
5
Great tv and great price a++++++++++++++++++++++++
on January 24, 2025
Posted by: Matthew Priest
Verified Purchase:Yes
Awesome tv for the price. My kind of deal. A++++++
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, January 30, 2025
Hello Matthew. It is so great that you are finding your new Element TV to be an awesome purchase.
Written by a customer while visiting elementelectronics.com
Customer Rating
4
GREAT TV - with a couple minor frustrations.
on January 24, 2025
Posted by: MiniMals
Verified Purchase:Yes
Great picture. I had a little trouble getting my T-mobile to stream properly and from all I could tell it was in the TV and not the T-mobile stream. Once connected it has been fine. I also get a bit frustrated with the defaulting to Xumo it has built in. If I ever decide to use Xumo maybe it will turn out to be a good thing. Last ... the talk function is not as usable as on my Insignia. I've pretty much given up on the spoken command button. Overall, really pleased with the quality and happy with the purchase.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, January 30, 2025
Thank you for taking time out of your day to leave a review on your new Element TV. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. If you have a minute, we would love for you to reach out to our Customer Support team to see if there is anything we could do to improve your experience. please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Unhappy Xumo owner
Verified Purchase:Yes
I can't ad my own apps that i enjoy. It is a challenging tv to figure out. Would have kept my old element over this one.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
Thank you for taking the time to reach out to us. We are sorry to hear that you are unhappy with your new TV. Please email our Customer Support team at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Deb E
Verified Purchase:Yes
This is a great TV. Good picture and sound. Good quality with so many streaming options. Happy with purchase
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
Hello Deb. Thank you so much for the delightful review of your new Element TV! We love that you have been left impressed with its sound and picture quality.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
The TV keeps freezing and I have to unplug the TV ti reset it.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 20, 2025
Thank you for taking the time to leave a review of your new Element. TV. We would love to see if we could turn your 3-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Lacey
Verified Purchase:Yes
Awesome TV for the price and the warranty. Couldn't ask for better tv
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, March 20, 2025
Hi Lacey. Thank you so much for the 5-star rating of your new Element TV, we are so happy to hear that you have had an awesome time with it.
Written by a customer while visiting elementelectronics.com
Posted by: Jericho Jack
Verified Purchase:Yes
Great price, purchased for price, but thoroughly happy with all aspects of the set.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, June 24, 2025
It is wonderful to hear that you are having a 5-star experience with your new Element TV. We are confident that your TV will continue to make you happy and bring you entertainment for many years to come.
Written by a customer while visiting elementelectronics.com
Posted by: Anne-Marie
Verified Purchase:Yes
Picture and sound are great although we use a soundbar so we don’t usually hear the sound from the tv. There’s too much bloatware making the interface painstakingly slow to respond which is extremely annoying. It’s so bad we plan on just getting a Roku for it. If that was fixed and if we could get rid of the bloatware it would be perfect.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, August 15, 2025
Hello Anne-Marie. Thank you for taking the time to give your feedback on your new Element TV. We are sorry to hear that you are not fully enjoying your purchase. We would love to see if there is anything we could offer to help improve your experience with the TV. Please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com and we will do our best to be of assistance.
Written by a customer while visiting elementelectronics.com