Customer reviews from elementelectronics.com
Element Electronics - 65 4K UHD HDR Frameless Xumo TV
Average customer rating
4.1 out of 5
4.1
(25 Reviews)
Open Ratings Snapshot
Rating breakdown 25 reviews
5 Stars
14
4 Stars
3
3 Stars
6
2 Stars
1
1 Star
1
83%of customers recommend this product. 
(
19 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Element Electronics - 65 4K UHD HDR Frameless Xumo TV
Customer Rating
5 out of 5
5
Love it!
on August 14, 2025
Posted by: Von1
Verified Purchase:Yes
I love the new tv. No problems so far and the set up was easy
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamAugust 15, 2025
Thank you for taking the time to leave a review of your TV. We are glad to hear that you love your new TV.
Written by a customer while visiting elementelectronics.com
Customer Rating
5 out of 5
5
Amazing Purchase
on September 6, 2024
Posted by: Prince
Verified Purchase:Yes
Amazing purchase. I’ll definitely purchase more electronics from that store
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamSeptember 10, 2024
Thank you so much for taking the time to leave such a great review! We are so glad that your new Element TV has been such an amazing purchase for you.
Written by a customer while visiting elementelectronics.com
Customer Rating
3 out of 5
3
Decent value for the price.
on September 29, 2024
Posted by: Gil!
Verified Purchase:Yes
While the price was terrific I was a little disappointed in the picture quality. Not as sharp as I’d hoped.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamOctober 1, 2024
Thank you for taking time out of your day to leave a review on your new Element TV. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. If you have a minute, we would love for you to reach out to our Customer Support team to see if there is anything we could do to help improve your experience regarding its picture quality. Please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Customer Rating
1 out of 5
1
Not happy
on January 9, 2025
Posted by: Sola
Verified Purchase:Yes
I give it a one store this was a Xmas present and it’s so bad Apps already preloaded you cannot download an app when you turn the TV off and you try to turn it back on. It won’t turn on you gotta give it a little bit of time for it to settle so it could come back on the TV is the worst TV I’ve had ever
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care TeamJanuary 16, 2025
We are disappointed to hear that you are not enjoying your new Element. TV. If you would like to discuss the issues that you have been expriencing in further detail, please email our Customer Support team at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Customer Rating
3 out of 5
3
Apps have hiccups
on January 11, 2025
Posted by: Element TV Owner
Verified Purchase:Yes
Nice picture and sound, but apps did not work well compared to my old Roku.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care TeamJanuary 16, 2025
Thank you for taking time out of your day to leave a review on your new Element TV. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. If you have a minute, we would love for you to reach out to our Customer Support team to see if there is anything we could do to improve your experience. please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Customer Rating
5 out of 5
5
Awesome TV
on January 12, 2025
Posted by: DATMANN
Verified Purchase:Yes
The tv is a great unit. The picture quality is awesome. I love this set.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamJanuary 16, 2025
Hearing that you have found your new Element TV to be of awesome quality. We love that you are loving your new TV purchase.
Written by a customer while visiting elementelectronics.com
Customer Rating
5 out of 5
5
Great value and I have no issues.
on January 13, 2025
Posted by: AlexT
Verified Purchase:Yes
Excellent Smart TV compared to LG or Samsung TV.!!
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamJanuary 16, 2025
Hello Alex. It is amazing to hear that you have found your Element TV to be of excellent value.
Written by a customer while visiting elementelectronics.com
Customer Rating
3 out of 5
3
Great price glitches when kid plays xbox
on January 15, 2025
Posted by: DomDom81
Verified Purchase:Yes
A wonderful TV for someone on a budget. Sound and picture quality is excellent. The only issue that I seem to keep having is if my son plays Xbox and exits the HDMI mode back to TV. The apps won’t show a picture only sound. I have to restart the tv using the settings options of the TV’s menu. That fixes it everytime.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care TeamJanuary 16, 2025
Thank you for taking time out of your day to leave a review on your new Element TV. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. If you have a minute, we would love for you to reach out to our Customer Support team to see if there is anything we could do to improve your experience. please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
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