Customer reviews from elementelectronics.com
Element Electronics - 55 4K UHD HDR Frameless Xumo TV
Average customer rating
3.8
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
8
4 Stars
2
3 Stars
5
2 Stars
2
1 Star
1
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Element Electronics - 55 4K UHD HDR Frameless Xumo TV
Posted by: Deb E
Verified Purchase:Yes
This is a great TV. Good picture and sound. Good quality with so many streaming options. Happy with purchase
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
Hello Deb. Thank you so much for the delightful review of your new Element TV! We love that you have been left impressed with its sound and picture quality.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
The TV keeps freezing and I have to unplug the TV ti reset it.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 20, 2025
Thank you for taking the time to leave a review of your new Element. TV. We would love to see if we could turn your 3-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Layy
Verified Purchase:Yes
Picture cut in and out and remote don’t work…………..
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, March 20, 2025
We are sorry to hear that you are having issues with the picture quality of your new Element TV as well as its remote. Please give us a chance to make this right by contact us at 844-344-2355, email us at customerservice@elementelectronics.com or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Redhead
Verified Purchase:Yes
Too much freezing. You have to change the channel and go back.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, April 24, 2025
Thank you for taking the time to reach out to us. We are sorry to hear that you are unhappy with your new TV's functionality. Please email our Customer Support team at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Rob7136
Verified Purchase:Yes
Great TV! Enjoying all of the features, would buy again
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, April 24, 2025
Hi Rob. It is delightful to hear that you are finding your Element TV and the many features that it contains to be amazing.
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
It takes to long on loading and moving from one key to the next.
Element Roku and Google TV where better.
Element Roku and Google TV where better.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, September 22, 2025
Thank you for taking the time to leave a review of your new Element TV. We would love to see if we could turn your 3-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please reach out to us at 888-842-3577, email customerservice@elementelectronics.com, or by chat at Elementtvsupport.com
Written by a customer while visiting elementelectronics.com
Posted by: XUMO Buyer
Verified Purchase:Yes
Nice SMART TV for the price, I would recommend this TV for sure.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, October 31, 2025
Thanks for the 5-star review! We are happy to hear you love your new TV. We hope you enjoy many hours of watching your favorite tv show or series!
Written by a customer while visiting elementelectronics.com
Posted by: Mondo
Verified Purchase:Yes
It has awesome clarity, pity it is a closed environment would have liked the ability to add a browser.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, November 25, 2025
Thank you for taking the time to leave a review of your new Element TV. We would love to see if we could turn your 4-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please reach out to us at 888-842-3577, email customerservice@elementelectronics.com, or by chat at Elementtvsupport.com
Written by a customer while visiting elementelectronics.com