Customer reviews from elementelectronics.com
Element Electronics - 55 4K UHD HDR Frameless Xumo TV
Average customer rating
3.9
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
10
4 Stars
2
3 Stars
5
2 Stars
2
1 Star
1
72%of customers recommend this product.
(
13 out of
18)
Customer Reviews for Element Electronics - 55 4K UHD HDR Frameless Xumo TV
Posted by: Rob7136
Verified Purchase:Yes
Great TV! Enjoying all of the features, would buy again
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, April 24, 2025
Hi Rob. It is delightful to hear that you are finding your Element TV and the many features that it contains to be amazing.
Written by a customer while visiting elementelectronics.com
Posted by: Redhead
Verified Purchase:Yes
Too much freezing. You have to change the channel and go back.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, April 24, 2025
Thank you for taking the time to reach out to us. We are sorry to hear that you are unhappy with your new TV's functionality. Please email our Customer Support team at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Layy
Verified Purchase:Yes
Picture cut in and out and remote don’t work…………..
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, March 20, 2025
We are sorry to hear that you are having issues with the picture quality of your new Element TV as well as its remote. Please give us a chance to make this right by contact us at 844-344-2355, email us at customerservice@elementelectronics.com or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Anonymous
Verified Purchase:Yes
The TV keeps freezing and I have to unplug the TV ti reset it.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 20, 2025
Thank you for taking the time to leave a review of your new Element. TV. We would love to see if we could turn your 3-star review into a 5-star review! If there is anything that our customer care team can do for you to achieve that, please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Posted by: Deb E
Verified Purchase:Yes
This is a great TV. Good picture and sound. Good quality with so many streaming options. Happy with purchase
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
Hello Deb. Thank you so much for the delightful review of your new Element TV! We love that you have been left impressed with its sound and picture quality.
Written by a customer while visiting elementelectronics.com
Posted by: Unhappy Xumo owner
Verified Purchase:Yes
I can't ad my own apps that i enjoy. It is a challenging tv to figure out. Would have kept my old element over this one.
No, I would not recommend this to a friend.
Response from elementelectronics.comBy Customer Care Team, February 13, 2025
Thank you for taking the time to reach out to us. We are sorry to hear that you are unhappy with your new TV. Please email our Customer Support team at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Customer Rating
4
GREAT TV - with a couple minor frustrations.
on January 24, 2025
Posted by: MiniMals
Verified Purchase:Yes
Great picture. I had a little trouble getting my T-mobile to stream properly and from all I could tell it was in the TV and not the T-mobile stream. Once connected it has been fine. I also get a bit frustrated with the defaulting to Xumo it has built in. If I ever decide to use Xumo maybe it will turn out to be a good thing. Last ... the talk function is not as usable as on my Insignia. I've pretty much given up on the spoken command button. Overall, really pleased with the quality and happy with the purchase.
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, January 30, 2025
Thank you for taking time out of your day to leave a review on your new Element TV. We are constantly working to deliver exceptional value, endless entertainment options and amazing customer experience. If you have a minute, we would love for you to reach out to our Customer Support team to see if there is anything we could do to improve your experience. please email us at customerservice@elementelectronics.com-text us at 888-842-3577 -or chat with us at www.elementelectronics.com
Written by a customer while visiting elementelectronics.com
Customer Rating
5
Great tv and great price a++++++++++++++++++++++++
on January 24, 2025
Posted by: Matthew Priest
Verified Purchase:Yes
Awesome tv for the price. My kind of deal. A++++++
I would recommend this to a friend!
Response from elementelectronics.comBy Customer Care Team, January 30, 2025
Hello Matthew. It is so great that you are finding your new Element TV to be an awesome purchase.
Written by a customer while visiting elementelectronics.com